Job Information
MUFG Cash Management Service Unit Administrator in Amsterdam, Netherlands
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Would you like to work for one of the World's largest banks in an exciting, dynamic and international environment?
We are currently recruiting for two Cash Management Service Unit Administrators for our Japanese Corporate Banking Division in Amsterdam.
MUFG Bank Europe N.V. (MBE) is a fully-owned subsidiary of Mitsubishi UFJ Financial Group (MUFG), one of the largest ranked Financial Groups in the world in terms of assets. A world-class set of businesses and more than 180,000 employees in 50 markets. MUFG offers stability in an ever-changing market, providing services to high-profile clients worldwide.
For more than 50 years MBE offers corporate and investment banking services to both Japanese and non-Japanese corporate customers in The Netherlands and, through its branches. The goal is to be among the top performing foreign-owned banks operating in The Netherlands, providing value-added banking services and excellent operations, fulfilling both Japanese and Global Multinational Corporate customers' needs.
At MBE we are committed to contributing to a more sustainable future. Thus, we will encourage you to embed environmental, social & governance (ESG) factors in your everyday work and in our culture.
Your impact at MUFG
You will support the customers to on board Cash Management products (namely GCMS Plus, GPH, Comsuite Forex and Cash Pooling), and use our services for their daily transactions.
CMS Unit Administrator is expected to be an excellent problem solver who knows both the technical aspects of CMS products and transactions, and also with the understanding of both our business purpose and demands of the customers.
Function positioning
MUFG Bank Europe (MBE) offers commercial banking services to both Japanese and non-Japanese corporate customers not only in the Netherlands but also in Central and East Europe through its’ subsidiaries in Germany, Belgium, Spain and Austria.
Our goal is to be the most trusted bank in the world, providing value-added banking services and excellent operations, fulfilling both Japanese and non-Japanese customers' needs.
CMS Unit is one of the four JCBD units, however, CMS Unit takes care of both Japanese and non-Japanese customers of Cash Management Service and Transaction Banking Service.
The role includes the following:
Customer on-boarding administration with regard to CMS Products (Namely GCMS Plus, GPH, Comsuite Forex, and Cash Pooling)
Customer Training of CMS Products
Customer Support as Help Desk of CMS Products
Daily administrations and maintenance of CMS contracts for customers
Administration of CMS Customer exit
In order to be successful in the role, you will need the following:
Skills and experience:
Comprehensive knowledge at WO/HBO level
Proficient Skills in MS Office (especially Excel)
Strong written and oral communication skills in English and Dutch or Japanese essential. Spanish is a plus.
Effective communication skills to work in a team
Strong problem-solving skills with patience and tolerance in dealing with demanding customers
Multi-tasking skills with structured and logical approach
General administrative and functional knowledge of our CMS Products
In-depth knowledge of various type of payments such as SEPA Credit Transfer, SEPA Direct Debit, Target2 Payment (Foreign and Domestic), XML format and ISO20022 standard, and UK Low value
General knowledge of remittance rules and regulations, not only PSD2 but also essential requirements worldwide
Basic knowledge of Foreign Exchange (FX)
Strong communication and interpersonal skills to support customers and mediate customers and MUFG sections
Intercultural mediation skills, and getting to know Japanese Corporate Culture
Personal requirements:
Integrity and Responsibility
Balance Risk with Opportunity
Customer Focus
Demonstrate Global Perspective
Professionalism and Teamwork
Drive For Results
Collaborate and Build Partnerships
Communicate Effectively and Professionally
Challenge Ourselves To Grow
Influence and Inspire Others
Lead Change & Seek Continuous Improvement
Think Strategically
Manage and Develop Talent
What do we have to offer:
We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.
We take into account your home situation and your ambitions and help you to balance work and private life.
Monthly team events.
To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best.
Besides that we will offer you:
Gross salary based on experience and consistent with the market
8% holiday allowance and 13th month payment.
30 vacation days per year. Optional you can buy 15 additional days.
Commuting allowance based on annual public transport 2nd class, most economical way, or € 0,21 per km with a max of 75km one way.
€5,00 net remote working compensation per day, with a maximum of €60,00 per month.
Possibility to order a mobile phone (up to €800,-)
Possibility to order Office Equipment’s for the home office, (up to €500,-)
Remote Working Policy i.e. Working From Home (WFH) and Remote Working in another Country.
Bicycle plan (fiscal benefit)
Company fitness (fiscal benefit)
Mental health workshops and budget for external courses (i.e. Dutch language classes).
Employee contribution towards Pension insurance (max 5%, currently 2%), our pension scheme is based on a defined contribution scheme.
Training & development possibilities paid by the bank
Health insurance: Collective premiums offered, for own expense.
Additional information :
Acquisition in response to this vacancy is not appreciated.
The role is based in the Netherlands. All candidates need to be willing to relocate to the Netherlands. Internal employees will be supported in case of relocation.
For more information regarding this position you can contact our Talent Acquisition Specialist at: maria.sifniou@nl.mufg.jp
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute