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MUFG Union Bank Sr. Virtual Cloud Desktop Engineer , Vice President (MS Azure, AWS Cloud) in Arlington, Texas



The Senior Cloud Desktop Engineer will be a member of the existing level III engineering team for a large financial institution. The candidate will be the lead engineer, responsible for the support and expansion of the company’s on Prem Citrix virtual desktop. In addition the evaluation and move to a cloud hosted solution such as Microsoft Azure WVD or AWS Cloud Workspaces.

Main Responsibilities

  • The Candidate must have working knowledge and experience in design and reference architecture for implementation of both Microsoft Azure WVD and AWS Workspaces.

  • The candidate will be the lead engineer responsible for recreating a model of the on-premises Citrix VDI solution and expanding it into either AWS or Microsoft Azure cloud VDI desktop solutions.

  • Leveraging technologies such as but not limited to AWS Virtual Private Cloud, Elastic Compute Cloud and Transit Gateway.

  • The candidate will be the lead engineer responsible for migrating Citrix VDI use cases from the on Prem and into a cloud solution.

  • The candidate will interface with various business units, senior management and other supporting technology groups.

  • As a member of the engineering team, the candidate will be assigned large enterprise projects with aggressive timelines.

  • The Cloud Desktop Engineer will also be evaluating cloud solutions to be used by the Enterprise for Disaster recovery and business continuity plans.

  • Responsibilities include:

  • Working with project managers

  • Attending all project meetings

  • Representing the team to collect tasks, provide updates, metrics and timelines.

  • Taking complete ownership and responsibility of all identified project items, leveraging Agile processes and familiar with establishing OKR’s .

  • The candidate will also be responsible to support the junior level staff, with the tools and documentation necessary to support the virtual cloud desktop environment.

  • The engineer must be able to adhere to strict IT security policies and change control processes.

  • Duties also include performing quality assurance of all changes before they are implemented in the production environment.

  • Working with management on product roadmaps and provide weekly reporting metrics\dashboards, to both the project team and senior leadership showing the success of the project/departmental goals.


  • Real on the job experience in deployment and scaling of VDI and apps into cloud solutions such Microsoft Azure WVD or AWS Workspaces required .

  • Enterprise experience supporting Citrix products such as VDI, XenApp, Citrix Workspaces and NetScaler required

  • Working experience with Microsoft Intune managed devices leveraging the Company Portal for application installation required .

  • Strong scripting abilities using PowerShell, Python and or other programming languages required .

  • Knowledge and experience of Microsoft Azure (WVD) Windows Virtual Desktop.

  • Experience with cloud native products to automate workspace creation and termination, monitor deployments from start to finish, and detect issues before making available to end users required.

  • Experience with desktop image creation and updates.

  • The candidate will have performed numerous virtualization desktop engineering activities. From small to very large environments, with hands on experience on many different Cloud deployments.

  • Experience with migrations to public clouds, such as (AWS, Azure, GC, Office 365) is required .

  • 8 years of related support experience working in large corporate environments.

  • A demonstrated ability in successful problem-solving and management of multiple tasks/priorities

Interpersonal Skills and Certifications:

  • Strong verbal, written skills and effective collaborator with many different types of audiences.

  • AWS Certified Cloud Practitioner

  • Citrix Certified Expert - Virtualization (CCE-V)

  • Microsoft Certified IT Professional (MCITP), Enterprise Administrator

  • Microsoft Certified Systems Engineer (MCSE): Plus, Security

  • Self-motivated and disciplined requiring minimal supervision.

  • The ability to collaborate and build solid relationships with multiple teams within the organization.

  • Independent problem-solving and self-directing abilities.

  • Ability to multitask and handle multiple projects.

  • Ability to practice tolerance and professionalism in times of high stress.

  • Ability to lead and take charge of a project from beginning to end.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Technology

Primary Location: ARIZONA-Tempe

Other Locations: TEXAS-Arlington

Schedule Full Time

Shift Day

Req ID: 10040338-WD