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MUFG Union Bank Senior Fraud Analyst - Hybrid/AZ in Austin, Texas

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a remote position. A member of our recruitment team will discuss location preferences with you in more detail.

Job Summary:

We're searching for a Senior Fraud Analyst to review new and existing customer accounts for deposit and returned item risk. You will decide on an action to be taken based on predefined procedures or advancing to management for review. In addition, you will assist management in achieving the Bank's fraud management goals by identifying and recognizing changing patterns and techniques utilized by fraud perpetrators and by taking appropriate action to mitigate Operational Losses bank-wide.

Major Responsibilities:

  • This position will have analyst responsibilities, but, will have primary focus on recovery duties (return of fraudulent items, contacting other FI’s, issuing letters of indemnity, etc.)

  • Investigate a wide variety of issues and requests to include: gathering additional information, contacting other bank departments and branch offices, and working with personnel at all levels.

  • Consolidate evidence to conclude that an account must be closed or that the suspicious activity does not represent a risk to the bank without disrupting service to our clients.

  • Complete and submit Suspicious Activity Reports (SAR's) to meet OCC guidelines, maintaining all research and analysis.

  • Assist in the recovery of losses by deciding on actions to be taken.

  • Investigate potential losses to determine suspect, explore avenues of recovery.

  • Reconcile, review, and process identified risk transactions.

  • Identify other compliance or operational weaknesses (i.e. new account fraud, failure to follow policy, etc.).

  • Perform daily review and analysis of suspected check fraud items and a risk assessment on suspicious accounts and activities.

  • Provide reporting to the Legal Division, Corporate Compliance, Regulatory Agencies, and Law Enforcement as required.

  • Respond to inquiries received from branch/department personnel bank-wide, clients, and non-clients, Corporate Security, other financial institutions.

  • Escalate customer or branch calls.

  • Develop and train less experienced team members.

Qualific ations:

  • 2 + years of related experience.

  • Extensive operational background, knowledge of Bank policies, Regulations, and procedures.

  • Excellent verbal and written communication skills to articulate with customers and internal management.

  • Strong analytical, problem-solving, and decision-making skills.

  • Proficient in Microsoft Word, Excel, Power Point, and Visio.

  • Bachelor's degree preferred.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

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