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MUFG Union Bank Corporate Communications Manager - Internal Audit, Vice President in Charlotte, North Carolina


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed, and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

The communications professional in this role is responsible for a wide range of internal communications activities in support of the Global Chief Operations Officer for the Audit division and Chief Audit Executive for the Americas, leading groups of audit professionals globally and across the United States, Latin America and Canada. S/he must have outstanding experience developing and deploying various communications strategies on behalf of a leader, who has global responsibilities as well as oversight of a regional organization, while utilizing a wide range of platforms to communicate to audiences within the department and across the enterprise. S/he must be an excellent writer who can efficiently draft crisp, accurate and engaging communications, including, but not limited to regional and global communications plans, leadership messages/presentations, speeches/remarks, talking points, Q&A/briefing documents, newsletters, news and feature articles for the company’s intranet or other purposes, biographies, blogs, survey instruments, and other materials as required. The successful candidate will also provide strategic communications support for business unit meetings/conferences, live events, select corporate/business unit video content and other messaging. This individual will have a proven track record as an influential, trusted communications advisor to senior executives and management teams and an effective partner to project teams and managers cascading communications that increase engagement, awareness, drive business results and support change management plans for the organization. This role requires someone who is a strong self-starter, exhibits professional confidence, and is skilled at working effectively on multiple projects under tight deadlines.

Major Responsibilities:

As a sole producer, support a high demand for internal communications content on behalf of Internal Audit for the Americas and the Global Audit organization. These activities include but are not limited to:

  • The design and execution of communications plans (strategies and tactics for the Chief Audit Executive for the Americas, members of the senior management team, and all internal communications across the business unit both within the Americas and globally).

  • The creation of a wide range of written communications, including but not limited to executive messaging (speeches, presentations, and organizational announcements), strategic announcements, newsletters, project team updates and announcements, employee recognition, and other content as needed.

  • The planning and execution of live events hosted by the Chief Audit Executive for the Americas and her leadership team, including All Hands Meetings, Townhalls, Manager meetings and other events that engage teams across multiple regions.

  • Day-to-day management of the editorial calendar and responsibility for content development of the business unit’s intranet space.

  • Establish and maintain strong relationships with key executives and business partners , serving as a trusted communications advisor who strategizes with leaders and others at various levels on communications activities in support of strategic initiatives and goals. Seek opportunities to build relationships with colleagues across the regional and global business units and with partner organizations across the Americas (e.g., Risk Management, Business Unit Risk Managers, Operations and Technology, the corporate, commercial and retail lines of business, and others).

  • Continually monitor key metrics that measure the effectiveness of all communications activities, adjusting strategies and tactics as appropriate. Communicate results to management and track results for OKR purposes.

  • May also support additional business units across MUFG as needed and may occasionally provide communication support to the company during special initiatives, such as high impact, enterprise-wide programs, and corporate events.

  • 5% travel required for position.



  • B.S. or B.A. in Communications, Public Relations, Journalism, or related field. Advanced degree is highly desirable, but not required.

Technical Skills:

  • Strong computer skills (word processing, spreadsheets).

  • Ability to write clear, accurate, concise, and engaging copy and create effective PowerPoint presentations under demanding deadlines.

  • Possess excellent organizational/project management skills and experience, excellent reasoning, analytical, and organizational skills.

  • Confident, skilled, and persuasive communications skills – verbal, written and presentation.

  • Strong critical and strategic thinking skills.


  • Requires a minimum of 15 years of combined experience in corporate communications, either in a corporate communications division or at a consultancy with a proven track record in internal and external communications. Prior experience with a publicly traded and/or financial services company, such as banking or investment management, is preferred.

  • Proven track record of writing clearly and concisely; using sound judgment to gather, manage and impart information to target audiences consistent with corporate messages and positioning.

  • Experience in leveraging the various platforms for communications purposes in a banking environment.

Leadership Skills:

  • Strong self-starter and comfortable sole-producer.

  • Results-oriented with a sense of urgency; ability to prioritize work plans and multiple initiatives simultaneously while meeting agreed-upon timeframes and deliverables.

  • Demonstrated ability as a strong writer who can draft accurate and engaging written materials under tight deadlines.

  • Ability to work effectively with all levels of employees.

  • Successfully influence peers and internal clients to achieve objectives.

  • Operate independently to prioritize work plans and tasks to meet agreed-upon time frames and deliverables.

  • Combines strong strategic planning skills with an eye for operational detail and a willingness to be hands-on.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Marketing & Communications

Primary Location: NORTH CAROLINA-Charlotte

Schedule Full Time

Shift Day

Req ID: 10041252-WD