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MUFG Union Bank Global Resource and Program Management - AVP in Charlotte, North Carolina


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

The AVP, Global Audit Resource and Program Management is a role within Internal Audit’s Global Workforce Management center of excellence. This role supports the overall strategy and implementation plans to achieve the department’s goals and objectives, and executes on complex, cross-functional projects. The position contributes to and delivers on Workforce strategies globally, including but not limited to program management, shared services, resource management, skills assessment and operational reporting.

Major Responsibilities:

  • Execute global strategies for Workforce Management including program management, shared services, resource management, skills assessment and operational reporting, and support the implementation, sustainability and continuous improvement of processes.

  • Support the annual capacity analysis and skills assessment processes, including data aggregation, maintenance and identification of efficiencies; and facilitate the quarterly capacity allocations and skills mapping analysis refresh.

  • Assist in identifying appropriate solutions to address potential gaps in capacity and/or skills (e.g. hiring needs analysis, training plans, etc.) to enhance workforce capabilities.

  • Develop and maintain project management tools for the Global Workforce Management team, providing status updates to the Director, Global Workforce Management, and acting as a central program manager for the team.

  • Contribute to the implementation of a central resource management function, and manage ongoing maintenance of key processes, operating procedures and metrics.

  • Produce materials for departmental program updates to internal stakeholders (e.g. Chief Audit Executive; Executive Leadership Team, etc.)

  • Support the roll-out of Global Workforce Management standards, including but not limited to, functional titles, job descriptions, competencies and proficiency levels, goals and objectives, career mapping, etc.

  • Produce timely deliverables for regulatory and internal operational reporting.

  • Identify areas for improvement to drive for efficiencies in existing processes, partnering with other centers of excellence as needed.

  • Contribute to development and maintenance of workforce policies and procedures, and related internal assessments.

  • Develop and promote a workplace culture that values diversity of thought, promotes integrity and creates an atmosphere that supports coaching and fosters accountability.

  • Operate with an innovative and flexible mindset by continuously identifying ways to enhance consistency, efficiency, quality and/or value.


Skills and Experience:

  • A Bachelor’s degree, preferably in Accounting, Finance, Business Administration, Human Resources or related business discipline at an accredited college or university.

  • Minimum of 5-6 years of experience in internal audit, operations and/or equivalent within the financial services industry, related markets, and related regulatory agencies.

  • Possesses project management skills, preferably within internal audit functions; exhibits initiative and intuitive thinking; and demonstrates ability to meet strict deadlines.

  • Ability to execute on large, complex projects and deliverables within agreed timelines and budgets, while balancing multiple priorities.

  • Exhibits effective communication (both verbal and written), negotiation and presentation skills; strong interpersonal skills; and ability to engage with all levels of internal audit management and internal/external stakeholders.

  • Strong analytical and problem-solving skills with an ability to create, curate and analyze large data sets with minimal oversight.

  • Employs critical thinking skills to identify pragmatic recommendations within an evolving and increasingly complex regulatory and risk management environment.

  • Process oriented with a strong ability to support execution of appropriate program enhancing strategies.

  • Shows interest in process improvement and a willingness to actively contribute and offer innovative solutions and recommendations for efficiencies.

  • Proficiency in technology as required for assigned areas (MS Office, audit workflow tools, etc.).

  • Ability to travel may be required.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Audit

Primary Location: NORTH CAROLINA-Charlotte

Other Locations: ARIZONA-Tempe

Schedule Full Time

Shift Day

Req ID: 10039884-WD