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MUFG Union Bank Review and Challenge - IT and Operational Risk, VP - Hybrid in Charlotte, North Carolina

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. There are flexible work from home options available. A member of our recruitment team will discuss the options with you in more detail.


Reporting to Information Risk Management Director responsible for executing the second line of defense Operational Risk Management (“ORM”) business oversight and challenge activities across Information Technology. This role will have a focus on Technology Risk.


Lead and facilitate the Technology oversight meetings to review and discuss key operational risk topics (inclusive of emerging risks, critical initiatives, issues, etc.,) and related items to accurately understand the Technology risk profile and trend and provide oversight and meaningful challenges Perform Technology risk assessment (i.e. oversight and challenge activities) to ensure that Technology has implemented and executed ORM programs (RCSA, Loss data, Scenario, KRM, Issue Management etc.,) in accordance with the firm’s policy, and various program requirements Communicate issues/observations identified from the assessment with Technology and provide recommendations/request Technology’s review and actions to remediate as necessary Ensure the results of all work performed is documented in accordance with the program requirements (Procedures, Execution Guidelines and related) prior to due date, well supported with underlying details and is ready for independent review upon request Be a central point of contact when perform analysis and identify root causes related to ORM programs, process and controls. Work with the Business Line and the second line of defense (when applicable) to address those issues, measuring and tracking progress in remediation Work with the second line of defense (e.g. ORM programs, Compliance, Fraud, Sales Practice, Information Risk Management, Business Continuity, and Third Party) in coordinating and executing on the above requirements Prepare quarterly/periodic reporting of the Technology ORM program execution that provides a clear and concise view of the Technology ORM program execution status and any issues/key items that may require management’s attention Support the team lead/Program on Audit and or Regulatory exam preparation and review to address inquiries and submit the requested documentation/information adequately and timely Stay abreast of industry developments in operational risk management/Banking industry in general to ensure the second line risk assessment and challenge program accounts for new practices Support initiatives on development/enhancement of the program and or ORM related

Interactions / Interpersonal Skills:

Strong oral / written communication skills. Comfortable presenting the results of the assessment to Technology management and provide independent challenges when different view exists Good interpersonal skills to build and manage relationships with Technology as well as various second line of defense groups Strong work commitment and works well in a fast-paced and dynamic environment

Business and Technical Knowledge

  • Strong Technology Risk or IT Audit experience

  • Broad view of the financial services industry

  • Strong knowledge in ORM Programs including (but not limited to): RCSA, Loss data, Scenario Analysis, KRM/KRI and Issue Management

  • Understanding of banking regulatory agency expectation/requirements on operational risk management

  • Strong ability to analyze data and trends and prepare meaningful reports


  • 10 -15 years’ experience in operational risk management, internal audit, management consulting or related field, including 7 years work related to risk management.

  • Experience in control testing techniques and documentation

  • Strong knowledge of technology risk management, regulatory requirements and industry practices

  • Relevant certification preferred: CISSP, CISA, CRISC, CGEIT, etc.

  • Demonstrated ability to manage workloads and prioritize deliverables

  • Strong written and verbal communication skills

  • Bachelor’s degree in Technology, Business, Finance, Economics, Accounting, or related field. MBA preferred.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.