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MUFG Union Bank SCF Operations Specialist in Charlotte, North Carolina

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Major Responsibilities:

  • Process, with utmost care, the payments to entities dictated by the transaction which may include, but not limited to, Buyers, Suppliers, Participants.

  • Ensure all transactions are successfully booked in downstream systems.

  • Verify completeness of instructions received (if any) from front/middle offices or any other stakeholders which are part of the transaction and process it accurately within the allotted time period.

  • Follow Standard Operating procedures and execute it in accordance along with Standard Service Level Agreement.

  • Check all the queues at the end of the day and ensure that all assigned items for the day were completed.

  • Cross train as well as provide guidance and training to other colleagues, as needed.

  • Review other team member’s output and identify any errors or quality concerns.

  • Follow Compliance policies and procedures and escalate operational incidents and/or violations of department and/or organizations policies and procedures.

  • Assist the supervisor/manager/colleagues with any ad hoc additional tasks/projects, as needed.

Transaction Processing :

  • Perform data-entries/payments for Supply Chain Finance transactions

  • Perform secondary review of data entry for any errors or quality concerns

  • Coordinate with Front and Middle Office on deal specifics

  • Monitor all outstanding items, and report to FO if payment is not received on due date

  • Send Past Due Reports to Front Office/Management on a weekly basis

Proof and Reconciliation:

  • Reconcile all payments to supplier versus the Payment Files and Booking Report

  • Inform Front Office for any discrepancies on the Bank form vs Payment files

  • All queues must be checked at end of day to ensure all items has been processed and released

  • Monitor group Instruction Mailbox regularly and action items accordingly

Records Management:

  • Review and act upon all the Reports provided by Internal Control Unit, including maturity reports, error batch, outstanding FX report, etc.

  • All files/packet must be accurately filed with proper labels

  • Save Important documents in the Shared Folder

Customer Service:

  • Respond to internal and or external inquires, providing customer with the required information to resolve the queries in a “timely” manner and accurately with correct details


  • Expected to train and guide junior colleagues

  • Handle special assignments and/or projects, as requested by the management

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute