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MUFG Union Bank Global Financial Crimes Compliance - Bilingual Mandarin Chinese Training Associate -- metro Dallas, TX or Phoenix, AZ based in Irving, Texas

Global Financial Crimes Compliance - Bilingual Mandarin Chinese Training Associate -- metro Dallas, TX or Phoenix, AZ based - 10043415-WD


Are you passionate about creating an exceptional client experience?

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

As part of the Global Financial Crimes Compliance Training team, the Global Financial Crimes Training Associate (GFCTA) will be charged with assisting the Global Financial Crimes Training Program Officers (GFCTPOs) in executing our global Financial Crimes Compliance training program.

Major Responsibilities:

  • Assisting GFCTPOs in the successful execution of the FCC Training Plan globally, with a focus on China

  • Reviewing Mandarin Chinese translations of training materials for accuracy

  • Assisting the GFCTPOs in developing and customizing Region- specific Master Class/Targeted, Risk-Based, and Event-Based Training

  • Validating regional submissions of monthly training metrics (e.g., KPIs and KRIs) that will ultimately go to Global Management Information & Reporting Unit to track and monitor the Global FCC Training Program and submit to the GFCTPOs for final review

  • Perform a quality check of the completion forms submitted by the regional FCTPOs (Financial Crimes Training Program Officers)

  • Owning the content creation and delivery of ad-hoc trainings irrespective of region according to the specific role assignment as designated by the GFCTPOs (unless delegated to the regional training teams)

  • Reporting ad-hoc training completion and consolidating records for inclusion into the monthly metrics reporting

  • Owning the development and customization of eLearning training modules for global and regional deployment according to the specific role assignment as designated by the GFCTPOs

  • Performing quality checks for eLearning training modules in a four eye review according to the specific role assignment as designated by the GFCTPOs

  • Develop completion package frameworks for each region to build their regional completion packages and track progress towards fiscal year closure

  • Acting as a central point for all training related audit and regulatory requests and responses prior to submitting to the GFCTPOs for review

  • Conducting follow-ups and escalations on overdue populations; and

  • Escalating training-related issues to FCTPOs

  • Assist in other projects or related duties as required by GFCD Management



  • Fluency in Mandarin Chinese is required

  • Two plus years of experience in Learning Management and employee development, experience at a financial institution preferred

  • Three plus years of experience in compliance or audit would be an advantage as would membership of relevant industry and professional bodies

  • A proactive, motivated approach with a results driven attitude and a strong sense of accountability

  • Ability to work in a fast-paced global environment

  • Excellent communications skills, including strong written and verbal skills, excellent attention to detail, sound editorial judgment

  • Highly self-motivated, able to work independently, ability to analyze and interpret the impact and implications of regulatory developments and communicate these clearly in writing and verbally through training materials

  • Advanced knowledge of the Microsoft suite of applications, including Excel, Word and PowerPoint, working knowledge of Tableau would be beneficial

  • Education:

  • BA/BS Degree

  • Advanced degree or commensurate training experience is preferred.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job : Compliance

Primary Location : ARIZONA-Tempe

Other Locations : TEXAS-Irving, United States

Job Posting : Jul 7, 2021, 8:27:16 AM

Shift: : Day

Schedule: : Full Time

Req ID: 10043415-WD