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MUFG Union Bank Operational Risk Manager, Vice President - Hybrid (AZ, CA, NC, NY, TX) in Irving, Texas

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. There are flexible work from home options available. A member of our recruitment team will discuss the options with you in more detail.

Job Summary:

Reporting to the Director, Operational Risk Governance, this position is responsible for maintaining and supervising processes that support the Company's enterprise-wide Operational Risk Management Framework. This position has daily contact with Business Unit Risk Managers (BURMs) across all business lines, entities, and regions as well as a broad cross-section of business line staff. This position may supervise a small team. Responsibilities include direct engagement with the Legal Department on Attorney Client Privileged events.

Major Responsibilities:

  • Oversees the creation, review, and severity updates of unlikely yet plausible operational risk scenarios that could severely impact the Bank. Ensures that all major business lines and Basel risk categories are adequately represented.

  • Facilitates scenario workshops as necessary. Participants include business leaders, Risk professionals, BURMs, and subject matter experts.

  • Prepares scenario outputs, data, and other reporting to senior risk and business management and others, as needed, as a critical input into mandatory regulatory stress tests.

  • Provides direct supervision over operational risk management processes to ensure accurate and timely completion of requirements, including analysis, trending, and reporting, as well as implement and monitor controls.

  • Creates and maintains procedures that adhere to policy requirements; ensures all policy and procedural requirements are documented and available for evidentiary support for internal audits, risk reviews, or regulatory exams.

  • Provides risk analyses for required management reporting.

  • Provides operational risk management training and consultation to first line business units as needed.

  • Facilitates business line/subject matter expert discussions, consultations, presentations or training on risk trends, policy/procedure requirements, risk levels, internal controls, regulatory expectations, industry insight, emerging risks or risk assessment.

  • Stays abreast of operational risk industry trends and best practices, to ensure policies and processes are adequately meeting regulatory requirements, as well as providing business partner satisfaction and efficiencies.

  • Leads or participates in operational risk management related projects, as needed.

  • Gathers and provides requested documentation for internal audits and regulatory exams, as well as participate in all appropriate discussions.

  • Monitors internal loss data and provides appropriate analysis to ORM or the business.


  • Typically requires a BA or BS degree plus 8+ years in financial services operations management, or 5 years financial services industry experience in an analytical risk position, i.e. audit or risk management.

  • Demonstrated experience in facilitating meetings or professional training techniques.

Management or Supervision:

  • Supervision duties and direct daily supervision of staff may be required including interviewing, hiring, termination of employment, discipline, training, coaching, writing and delivering performance appraisals, compensation changes, delegating assignments, and oversight of work.


  • Strong administration skills: attention to detail, effectively prioritizes and organizes workloads, adheres to policies and procedures, provides meaningful reports.

  • Communicates effectively: strong written skills, speaks clearly and confidently, uses communication methods appropriate to the audience.

  • Good interpersonal skills: ability to build and manage relationships, collaborate across teams, business lines, and risk disciplines.

Demonstrated Risk management experience: applies Risk management techniques including process flows and internal controls, risk analysis for trending and identification of changing risk levels, and/or symptoms of process control breakdowns.

Leadership: provides leadership and guidance to senior level managers on operational risk related topics.

Industry knowledge:

  • Familiarity with Basel II operational risk management framework, has a solid understanding of the various processes, policies, products, and risks related to the financial industry, industry knowledge of operational risk management techniques and best practices preferred.

  • Embraces and adapts to change.

  • 8+ years mid to large-size bank experience with a good knowledge of retail operations.


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.