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MUFG Union Bank Technology Support Engineer - Assistant Vice President in Irving, Texas

Technology Support Engineer - Assistant Vice President - 10042386-WD


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary :

Reporting into the Financial Institutions (“FI”) Enhanced Due Diligence (“EDD”) Support Unit Team Lead in the Center of Excellence (“CoE”) within the Global Financial Crimes Division (“GFCD”), this new position has been created to support the operational aspects of EDD for Banks and Non-Bank FI. This position will be located in Charlotte, NC. The role holder is responsible for providing technology support, troubleshooting risks and issues, attaining required technology entitlements for business operations, and ensuring technology alignment across the organization and requirements.

Major Responsibilities :

  • Provide support in Bank and department level projects and or work with other departments to address FI EDD related matters.

  • Collaborate with other Global colleagues in developing strategies and driving initiatives that support the key objectives of building the GFCD and CoE program in our drive to deliver great operational expertise, efficiency, and effectiveness, ensuring technology alignment across regional and global GFCD units.

  • Collaborate with additional technology teams and initiatives across the organization.

  • Lead, identify, recommend, and submit changes to the appropriate Bank’s systems to ensure client and department information is accurate and correct.

  • Recommend and support technology enhancements through all stages of the SDLC.

  • Prepare and submit request for bank issued hardware for new U.S. team members.

  • Request initial entitlements and appropriate technology access for U.S and Global team members and provide ongoing system access support, including working with relevant technology partners to resolve system access issues.

  • Develop and maintain systems inventory with associated training and procedures for the Global FI EDD Ops team.

  • Manage access entitlements to networks, operating systems, applications and team SharePoint sites in line with MUFG's Access Control Standard.

  • Perform periodic User Access and Rights review.

  • Submit requests for access deactivation upon resignation, transfer, or termination of a team member.

  • Resolve business technical problems and oversee implementation of assigned changes made within the business.

  • Facilitate user acceptance testing of new systems and technology, including the creation of test scenarios.

  • Oversee quality of data and systems leveraged to conduct financial institutions EDD.

  • Ensure data analysis tools are implemented and supported to requirements


Perfered Qualifications :

  • Excellent knowledge of Microsoft Office Suite (Excel, Access, PowerPoint and Word).

  • Proficient working with Python, Excel Macros and SharePoint.

  • Deep understanding in Software Development Life Cycle (SDLC) in Waterfall and Agile methodologies.

  • Demonstrated oversight of technology projects including timeline, budget, and requirement development.

  • Demonstrated computer skills and deep understanding of technology applications within financial services.

  • Basic understanding of BSA/AML Compliance and KYC within the financial services industry is preferred.

  • Ability to synthesize information from multiple data sources into a clear evaluation and recommended actions.

  • Excellent verbal, written, and interpersonal communication skills.

  • Ability to work with multiple lines of business, regional managers, and senior management.

  • Strong interpersonal skills and ability to manage multiple assignments concurrently and meeting critical deadlines.

  • Demonstrate strong leadership and management skills that build solid working relationships within the Bank.

  • Ability and willingness to work independently.

  • Ability to coordinate and direct activities of others.

Education, Licensure, Experience :

  • Bachelor’s Degree and CAMS Certificate preferred or equivalent work experience.

  • Minimum of 5 years technology project management experience, preferably in a BSA / AML environment.

  • Technical, functional, and operational organization skills required, including ability to develop strong communications at all levels within the organization.

  • Experience within a technology organization in the financial services industry is preferred.

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job : Compliance

Primary Location : TEXAS-Irving

Other Locations : NORTH CAROLINA-Charlotte

Job Posting : Jul 23, 2021, 10:54:15 AM

Shift: : Day

Schedule: : Full Time

Req ID: 10042386-WD