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MUFG KYC Strategic Projects - First Line of Defense, AVP in Jersey City, New Jersey

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Purpose of the Role

To support and lead various initiatives within the FLoD CO Strategic Operations Team which are critical to advance FLoD CO KYC strategy locally, and globally. The role is focused on FLoD CO KYC which includes the following areas:

  • KYC Technology Strategy

  • KYC Processes and Operations, Continuous Improvement

  • KYC Data & Vendor Management

  • KYC MI and Reporting

  • KYC Client Strategy

  • KYC Audit and Regulatory

Primary Responsibilities

  • Participate in the design, development, delivery of best-in-class Know Your Customer (KYC) programs, policies and practices for FLoD CO

  • Drive KYC program enhancements by working collaboratively with all members of the program

  • Provide strategic project support, monitoring project progress, and ensuring completion within the acceptable quality and time thresholds

  • Work collaboratively across functional teams within FLoD CO to ensure effective and efficient operations

  • Identify opportunities for innovation with technology and Lead/support Technology Vendor evaluations in the KYC tech space

  • Coordinating with global cross-function teams to identify, prioritize and facilitate execution of potential enhancements to projects/overall program

  • Working closely with relevant internal stakeholders to develop procedures and guidelines to improve KYC for onboarding of new clients, develop SLA and clear definitions for business and client to minimize communications with clients and develop straight through processes

  • Applying a structured methodology to assigned project (tech and non-tech) engagements, Know Your Customer (KYC) and Customer Due Diligence, Risk, Compliance and enterprise-wide technical program initiatives

  • Perform gap analysis on existing policies, process and technology capabilities and making recommendations for improvements

  • Suggest improvements to the KYC process that strengthen the process while maintaining efficiency

  • Responsible for composing and writing detailed business requirements for KYC related projects, recommendations, and reports for presentation to management

  • Apply data analytics and visualization with tools like PowerBI/ Tableau, Excel, PowerPoint, Access, Visio to draw insights and enable data driven decisions

  • Create reports, presentation material, and communications for senior stakeholders and committees

  • Build business cases that support decisions to ensure optimal solutions that cater to both business and financial requirements

  • Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key developments & risk areas

  • Contribute thought leadership and analytical rigor to identify operational and compliance issues, develop solutions, and drive decision making and support operations by bringing leading practices and modern technology solutions to FLoD CO Operations


  • 5-7 years of experience in financial services in Financial Crimes Compliance

  • Big 4 or top tier management consulting/advisory experience

  • 5+ years of KYC, Customer Due Diligence, Customer Screening (Adverse Media & PEP) subject matter /program experience

  • Strong proficiency in MS Office (Excel, Word, PowerPoint, Power Automate, Visio)

  • Requires 4-year university degree

  • ACAMS certification is a plus

  • Prior experience with any of the following Onboarding and Screening Platforms applications strongly preferred – Pega, Fenergo, Actimize, WorldCheck, Moodys BVD, Dow Jones Factiva

  • Experience leading and managing projects from start to finish, including specific experience in tight timeline, and/or crisis environments.

  • Experienced problem solver

Additional Qualifications:

  • Demonstrable flexibility and ability to work independently or as part of a team

  • Strong written, PowerPoint and presentation communications skills

  • Experience interacting with the Executive Committee Leadership, function leadership, and subject matter experts

  • Ability to manage multiple projects concurrently and successfully

  • Ability to quickly establish rapport, credibility, trust, and respect throughout the organization at all levels, and be viewed as a team player

  • Positive and proactive attitude in dealing with difficult tasks. Ability to multi-task and execute tasks with a sense of urgency and with ultimate goal of delivering tasks on time Collaborative with strong interpersonal communication skills

  • Analytical with problem solving skills with a strong ability to develop appropriate program enhancing strategies

  • Detail-oriented and organized execution

The typical base pay range for this role is between $90K - $110K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute