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MUFG Analyst L&D Assistant - 12 month FTC in London, United Kingdom

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.


Support the effective delivery of Learning & Development programmes, initiatives, and professional skills training for MUFG’s Global Corporate and Investment Banking (GCIB) division’s global population of c.3239 employees. The role is responsible for supporting the Tokyo-based GCIB Planning team with the delivery of the annual GCIB and Global Markets Academy (formerly known as the “RM Academy”), supporting the delivery of the annual GCIB and Global Markets Women’s Leadership Programme and any other future Global GCIB L&D programmes, co-designing and co-delivering bespoke team services and other organisational development interventions to the global GCIB population, coaching the global GCIB population, and executing global GCIB Learning & Development processes to implement the Global HR and Global GCIB strategies across MUFG.


Annual GCIB & Global Markets Women’s Leadership Programme:

  • Responsibility for all logistics related to this programme

  • Create and maintain programme information; draft programme marketing/advertising and all other communications; draft and issue programme invites

  • Manage the programme application process, including liaising with local GCIB and Global Markets HR Business Partners where necessary to ensure maximum applications

  • Set up internal and external programme project meetings, including with the external provider; document actions and deadlines; monitor the completion of tasks by all relevant parties to ensure effective delivery

  • First point of contact and troubleshooter for all queries received regarding this programme

  • Work with the external provider and internal stakeholders to manage the tailoring and distribution of materials

  • Manage participant attendance and manage absences within the parameters of the absence policy agreed on with the external provider

  • Source, brief and manage the internal presenters bookings on an ongoing basis for this programme

  • Responsible for ensuring that all participants and internal presenters have the relevant information and materials by the set deadlines

  • Responsible for ensuring that internal presenters are fully briefed on their role

  • Work closely and build relationship with the external provider including ensuring that the relationship is managed within the parameters of MUFG policy, including involvement in the development and management of any service level agreement

  • Quality assure products/services and collate and provide appropriate feedback to external provider

  • Actively manage the receipt and processing of all programme costs such as external provider invoices and chasing the relevant Finance teams for outstanding invoice payments

  • Ensure that all programme costs are recharged out to GCIB and Global Markets within an appropriate timeframe

  • Ensure good document management processes are in place and adhered to with respect to this programme

  • Responsible for the evaluation process for this programme including working with the external provider on evaluation templates, summarising data and ensuring that actions are implemented where possible

  • Assist EMEA Head of L&D with periodic content review and revision of the programme.

Annual GCIB & Global Markets Academy:

  • As part of programme design, summarise and review prior programme feedback (from the survey distributed by GCIB)

  • Meet with GCIB Senior Management Leads to share recommendations, obtain insights and discuss future programme

  • Communicate feedback to the external supplier (RFG) and implement enhancements

  • Manage the supplier relationship with RFG (content, contract, etc.)

  • Request and organise nominations of participants from Partner Banks (Krungsri / Danamon)

  • Consolidate the global biography book for stakeholders and participants to facilitate global networking across each annual cohort

  • As part of Module 2 pre-module planning, finalise Module 2 content details with the external supplier in collaboration with the Tokyo-based GCIB Planning team

  • Work with the external suppliers’ facilitators and admin team on communications of and scheduling of the two 1:1 virtual coaching sessions for all participants

  • As part of the virtual portion of Module 2, collaborate with the GCIB Planning team and the external supplier on the organisation of the Global Kickoff meeting, including communication about the case studies

  • Moderate and facilitate the Executive Career Panel of senior GCIB leaders

  • During the in-person program in Japan, support logistics in Japan, including the Visit Day to the MUFG Tokyo offices

  • Meet with GCIB Senior Management Leads to brief them prior to presentations

  • Post-programme annually, continue to assess external supplier and conduct an RFP if ever needed

Other Responsibilities

  • Management and support with L&D for the global GCIB population, including cultivating close relationships with stakeholders, attending virtual town halls and other regular meetings, conducting periodic informal and formal training needs analyses to identify bespoke services needs in global GCIB teams, designing and delivering appropriate learning solutions, and ensuring engagement with L&D

  • If not already certified/qualified as an executive coach, undertake certification/qualification and be part of the internal coach faculty, coaching up to 5 GCIB employees in 6-month relationships per year, and more in one-off coaching sessions

  • Where requested by GCIB stakeholders, design, build and launch global GCIB-only high-quality e-learning modules, using Articulate Rise 360, to add to the LMS.

  • Where required as part of GCIB programmes and where requested by GCIB stakeholders, manage training administration in LMS such as availability, running and capture; produce reporting; troubleshoot access, etc.

  • Vendor liaison and vendor management when GCIB senior management and GCIB top talent wish to hire external coaches

  • Assist with the on-boarding of GCIB suppliers as required.

  • Support the implementation of Global Talent & Learning and Global HR initiatives, programmes and projects as required

  • Keep on top of current trends by reading Harvard Business Review, McKinsey Quarterly, relevant books, articles, watching videos including TED talks and other sources.

Please note, MUFG offer a flexible working policy that would allow 2 days working from home.



  • Demonstrated Learning & Development experience within a HR function

  • Previous vendor management experience

  • Previous experience using Learning Management Systems

  • Experience in programme project management

  • Experience in facilitation / training delivery


  • Previous experience working in the Financial Services industry or other professional services industry (e.g. law firm, accounting, consultancy)

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute