MUFG Platform Database and Storage Technical Delivery Architect in London, United Kingdom
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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
OVERVIEW OF THE DEPARTMENT/SECTION
The Infrastructure department has overall responsibility for the platforms supporting business applications hosted within Europe, Middle East and Africa. Focussed teams within this portfolio manage the day to day health, support and future direction of each specialist area. Specialising in all aspects of this technology, Networks, Firewalls, voice, Active Directory Services, Server, Backup, SQL, Oracle and Linux; the documentation and governance of platform standards; through to the planning of technical direction and strategy.
NUMBER OF DIRECT REPORTS
MAIN PURPOSE OF THE ROLE
The Cloud Technical Delivery Architect is responsible for management and technical delivery on large, strategic, high profile and complex Infrastructure initiatives & projects. The role manages the planning and execution of technical Platform Infrastructure elements across programmes of work and services. You will work in close collaboration with relevant Programme / Project Manager/ Infrastructure L3 Lead for such initiatives. Planning and executions include working with multiple security, IT, Change Management and other leadership / stakeholders and a variety of Architects and Engineering technical SME’s to identify, plan, impact analyse and deliver Platform hosted initiatives.
Deliverables include, but are not limited to:
Coordinate technical requirements and manage the technical delivery of Infrastructure initiatives, work streams and projects within agreed scope, cost and timescale
providing architecture, design, engineering and implementation support, guidance and direction
Ensure the solution design and delivery aligns to strategy, roadmaps, standards, security policies and best practices of the organisation
To provide the creation of work breakdown structures (WBS), cost estimation for new pieces of work, technical recommendations, impact assessments, feasibility studies and status reports
In this role, you will be responsible for Platform architecture and technical delivery across MUFG’s banking arm and Securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority, and irrespective of the entity which employs you. Key responsibilities include, but not limited to:
To provide specialized technical guidance, establish technical delivery goals and set reasonable delivery timeframes
Interpret Platform relevant regulatory, requirements and security, design and technical best practices and translate these to business aligned Platform Infrastructure programme requirements
Provides SME technical escalation for core Platform technologies
Responsible for the definition, documentation and safe technical execution of projects and Infrastructure workstreams, working closely with the allocated Programme / Project Manager / Level 3. Actively participating in all phases of workstreams and project
Provides technical expertise to ensure that requirements and quality plans are prepared and maintained and tracked accordingly
Analyse accuracy of technical demands, work in progress, take action to ensure targets are met within safety and quality procedures, including hand-over to business where appropriate
Work with Level 3 to define strategies and plans, ensuring plans are aligned to the strategic goals of both the business and Technology
Provide effective investigation and technical resolutions for any issues that may occur as part of various initiatives, work steams and project lifecycle
Investigate potential and actual service problems that arise from implementation and recommend solutions. Follows formal procedures to plan and test proposed solutions
Manage the Platform technical delivery of initiatives, projects and workstreams within the agreed technical scope, cost and timescale across Bank and Securities
Highly skilled architect / engineer with a comprehensive background in Platform and related technologies
Strong Infrastructure delivery background with evidence of successful technical delivery across multiple workstreams within the Platform Infrastructure space
Experience in managing the technical delivery for multiple workstreams with broad scope, ambiguity, and high degree of difficulty
Possessing high level of analytical ability where problems are typically unusual and difficult
Ability to maintain a working knowledge of Platform principles and elements
Demonstrable experience of senior stakeholder management and relevant management reporting
Ability to coach team members and stakeholders through technical knowledge transfer and constructive feedback to address issues ranging from maintenance and Platform Infrastructure performance to high visibility issues impacting manage users
Experience in working in a high-pressure environment to deliver first class services
Familiar with the specific standards associated with an IT practitioner’s current role: e.g. Health and safety standards; change management; incident management and problem management standards; and common service focused frameworks such as ITIL
SKILLS AND EXPERIENCE
Functional / Technical Competencies:
Experience in leading technical and non-technical SMEs
Understanding of various Platform Engineering frameworks
Wide range of Cloud Infrastructure technical skills to be able to bring together technical team in the production of a clear, achievable, cost-effective and supportable design
Must be able to represent the Infrastructure with credibility whilst guiding on the best technical solutions, tailoring business requirements to meet best practice and our technical standards
Experience in project and development methodologies
Experience planning and prioritising multiple work streams in response to rapidly developing and changing portfolios
Planning own work and the work of others (including third parties) to ensure delivery to time and cost
Can create agreed technical plans for others to follow, documenting actions required for simple to complex problems, confirms correct functionality, supervising another SME’s where required
Turning business problems into optimal technical designs, aligning user needs with systems requirements and organisational goals
Experience of supplier and third-party risk management
Solid analytical/problem-solving skills with capability to identify solutions to unusual and complex problems
Experience leading Platform projects and workstreams
Experience with complex Platform environments with advanced trouble shooting
Experience of designing and implementing solutions using the following:
AWX / Ansible Tower
Git, Ansible, Terraform, SDA and TeamCity
Windows and Linux OS
Nutanix HCI and VMWare ESX
Active Directory, LDAP and Kerberos
Scripting and programming languages such as PowerShell, Python, Bash and C#
Kubernetes and Docker
Cloud - IaaS, PaaS and SaaS offerings across Azure, AWS, GCP and Oracle
“Infrastructure as Code” Principles and practices
“Continuous Integration (CI) and Continuous Development (CD)” Principles and practices
Agile, Site Reliability Engineering (SRE) and DevOps Principles and practices
Fluent in Backup and Recovery processes and procedures
Advanced knowledge of Clustering, High-Availability, Replication and Disaster Recovery techniques
Ability to tune Network, Storage, Server and Virtualisation layers for optimal performance and reliability
Excellent Performance Tuning skills, in-depth knowledge of system internals
Ability to interpret and implement CIS security hardening recommendations in a controlled manner
Acute awareness of Security and Auditing requirements in a regulated environment
Education / Qualifications:
Degree educated and / or recent technology focused experience and qualifications such as xxx
Excellent general knowledge of IT Infrastructure (hardware, software, database, networking and cloud technologies)
An ITIL qualification preferably Foundation at version 3 or above
You are a leader and an expert in delivery of Platform frameworks and associated key solutions
A demonstrable passion for Platform Infrastructure
Excellent communication/leadership/interpersonal skills; results driven and with strong sense of accountability
You are experienced in engaging and persuading teams to accept and participate in best-in-class architecture and operations
Data driven, ability to analyze data needed to effectively measure progress against the execution of objectives
You successfully convey technical information in an understandable way that generates results
A troubleshooter who proactively removes roadblocks and pursues solutions to problems that stand in the way
You value and develop trusted relationships at every operational level
The ability to operate with urgency and priorities work accordingly
Strong decision making skills, the ability to demonstrate sound judgement
A structured and logical approach to work; Strong problem solving skills
A creative and innovative approach to work
Excellent presentation skills and excellent attention to detail and accuracy
The ability to manage large workloads and tight deadlines
A calm approach, with the ability to perform well in a pressurised environment
PERFORMANCE AND DUTIES
The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant.
As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.
MANAGING CONFLICTS OF INTEREST
The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc.
The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour.
The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUS.
Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc.
The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute