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MUFG Union Bank Technical Delivery Manager in London, United Kingdom

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.


MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia.. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

MUFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group’s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.

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IT Risk, Security & Control department covers cyber security strategy maintenance and tactical planning and operations to provide IT Security protection, governance, risk management and reporting. This includes promoting Head Office Information Security Standards and Procedures (ISSP) requirements and local security requirements. The department supports and monitors security solutions such as virus protection, vulnerability management, compliance monitoring and threat/incident management activities to reduce risk.




The Technical Delivery Manager is responsible for leading project delivery on large, strategic and complex cybersecurity projects. The role leads/manages the execution of projects and cybersecurity elements across cross-portfolio programs and services. Executions include working with multiple security, IT and other leadership / stakeholders and a variety of security, IT and engineering technical resources to identify, plan and deliver cybersecurity initiatives. Deliverables include, but are not limited to:

  • To lead/manage the delivery of cyber projects within agreed scope, cost and timescale.

  • To lead/support of the delivery of the cyber portion of allocated Cross Portfolio projects including cyber risk assessment.

  • To lead the creation of work breakdown structures (WBS), cost estimation of new projects, project recommendations, status reports and executive presentations.


In this role, you will be responsible for cybersecurity projects delivery across MUFG’s banking arm and securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority, and irrespective of the entity which employs you. Key responsibilities include but, but not limited to:

  • Interprete cybersecurity relevant regulatory and other requirements or best practices and translate these to business aligned cybersecurity project requirements.

  • Lead/Manage the delivery of cybersecurity projects within agreed scope, cost and timescale across Bank and Securities.

  • Lead/Support of the delivery of the cyber portion of allocated Cross Portfolio projects including cyber risk assessment.

  • In the course of projects, the delivery manager will be responsible for support and execution of the following deliverables as required: charter and roadmap, role matrix, status reports, project schedules, issues and risk log, communication protocol and escalation plan, scope change assessment and change requests. Also business requirements specification and requirements traceability matrix.



  • Ability to manage multiple projects with broad scope, ambiguity, and high degree of difficulty

  • Demonstrable proficiency in a wide range of information IT security technologies and embedded security; at the minimum knowledge must cover key cybersecurity domains such as Identity and Access Management, Threat Intelligence, Risk Evaluation, Security Assessment/Testing, Incidence Management and Vendor/Cloud products assessment.

  • Ability to organise a project team of individuals to deliver on common goal

  • Posessing high level of analytical ability where problems are typically unusual and difficult

  • Ability to maintain a working knowledge of cybersecurity principles and elements

  • Understand global program structure, launch plan and timing, and global program ownership

  • Demonstrable experience of senior stakeholder management and relevant management reporting.


Functional / Technical Competencies:


  • Experience in leading a mixed team of both technical and non-technical SMEs

  • Understanding of various Cyber/IT Security frameworks e.g. NIST; ISO-27001; PCI-DSS; and FFIEC

  • Mastery of Project Life Cycle (PLC) Controls

  • Proven understanding of current best practise approach to security assurance and the application of security frameworks

  • Working knowledge of cyber threat assessment, malware functionality and capabilities and countermeasures used to defend them; Firewalls , Secure gateways, IDS / IPS, SIEM, DLP, Endpoint Solutions, Access Control etc.

  • Experience in project and development methodologies covering; architecture pattern development, requirements analysis, design review and project risk assessment.

  • Planning and prioritising multiple project work streams in response to rapidly developing and changing portfolios.

  • Turning business problems into optimal technical security designs, aligning user needs with systems requirements and organisational goals.

  • Experience of supplier and third party risk management

  • Structured project management experience in deploying security-related initiatives

  • Broad experience in computer and network systems, including IT security

  • Ability to handle ambiguity and make decisions and recommendations with limited data

  • Solid analytical/problem-solving skills with capability to identify solutions to unusual and complex problems

Education / Qualifications:


  • Degree educated and / or equivalent experience.


  • You are a leader and an expert in delivery of cyberframeworks and associated key solutions

  • A demonstrable passion for cybersecurity

  • Excellent communication/leadership/interpersonal skills; results driven and with strong sense of accountability

  • You are experienced in engaging and persuading teams to accept and participate in best-in-class security architecture and operations

  • Data driven, ability to analyze data needed to effectively measure progress against the execution of objectives

  • You successfully convey technical information in an understandable way that generates results

  • A troubleshooter who proactively removes roadblocks and pursues solutions to problems that stand in the way

  • You value and develop trusted relationships at every operational level

  • The ability to operate with urgency and prioritise work accordingly

  • Strong decision making skills, the ability to demonstrate sound judgement

  • A structured and logical approach to work; Strong problem solving skills

  • A creative and innovative approach to work

  • Excellent presentation skills and excellent attention to detail and accuracy

  • The ability to manage large workloads and tight deadlines

  • A calm approach, with the ability to perform well in a pressurised environment


The role holder will be assessed in accordance with their employing entity’s performance framework and process with relevant input obtained from the dual hatting entity as relevant.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.


  • The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc.

  • The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour.

  • The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUS.

  • Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc.

  • The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.