MUFG Union Bank Jobs

Mobile mufg Logo

Job Information

MUFG Union Bank Vice President, Loans Agency Team Lead in London, United Kingdom

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

Please visit our website for more information -

This role is responsible for the Overseeing a small number of staff in their day-to-day execution of duties to ensure timely completion of department obligations in adherence to head office rules and department procedures. It will be responsible for working autonomously to resolve operational issues as they arise and to achieve a satisfactory conclusion including where necessary the implementation of preventative measure to avoid reoccurrence. As part of the supervisory responsibilities associated with this role, staff are to be trained to a high standard and provided with appropriate tools that allow them to operate to the high standards expected by the bank. This role will be responsible for working collaboratively with peers in both Operations and beyond to achieve the common goals of the bank and the department.

No of Direct Reports:


Essential Functions:

  • Responsible for supporting and guiding Loan Agency staff to ensure completion of daily duties in adherence to Head Office rules, applicable legislation and departmental procedures.

  • Responsible for maintaining up to date and accurate procedure manuals, which precisely reflect the real day to day operations and market practice. The manual and are to be inclusive of changes resulting from industry or legislative developments and preventative measures.

  • Utilising expert knowledge of Loan Operations and MUFG systems, this role is responsible for guiding staff in the correct systematic capture of the facility to ensure correct registration at financial close, as well as the ongoing event management and servicing of the loan post financial close.

  • Responsible for the facilitation of well-structured training and adequate supervision to ensure staff are well informed with the necessary tools and adequate oversight to perform their role well and to the standards expected by the Bank.

  • Responsible for building effective relationships with all stakeholders to facilitate smooth transition from Pre-mandate to financial close and beyond into Loan Servicing.

  • Responsible for day-to-day management of staff, dealing with situations consistently honestly and fairly and where necessary being the first point of contact for both positive and negative matters.

  • Daily monitoring of the triggers throughout the loan lifecycle via the system/diary notes to ensure the loan is serviced accordingly.

  • Support the Front Offices on new product and servicing of the deal.

  • Co-ordinate across Operations to ensure the deal is processed in a timely manner.

  • Act as escalation for direct team and the wider LMO team.

  • Utilising expert knowledge the product and market to manage syndicated Loan facilities portfolio assigned to the successful candidate. In addition to this, the successful candidate will be expected to provide expert guidance and direction to less experienced LMO staff to assist with the completion of their duties and responsibilities. This will cover all life cycle events from correct systematic capture of the facility at Financial close to the ongoing event management and servicing of the transaction post close.

  • To verify and validate transactions created by other LMO staff to ensure precise and correct instructions are delivered to the appropriate processing areas for accurate error free execution

  • Oversee the creation or give direction and guidance in the creation of control tools necessary to administer client facilities where the Bank’s systems are considered inappropriate. This will ensure all transactions processed remain within the approved parameters and agreement of the facility.

  • Continually review and challenge processes and procedures to maximise efficiency and processes that allow highest possible facility usage with a view to maximising the revenue streams, in order to satisfy client and other stakeholder’s requirements.

  • Ensure the creation and flow of information is accurate and timely to enable Management and stakeholders to act appropriately.

  • Working with Head of LMO to achieve the short-term, medium-term, and long-term goals of the team.

  • Chair monthly service meeting with each FO sector reviewing pipeline, volumes, capacity and prioritisation queues.

  • Responsible for working autonomously to resolve operational issues as they arise, and providing, where necessary, the implementation of preventative measures to avoid reoccurrence of incidents.

  • Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration.

  • Operate as product specialist providing subject matter expertise where required.

  • Be at all times abreast and up to speed with market developments in relation to the product stream, and be instrumental in Change Management when required


  • Minimum GCSE (or equivalent) in core academic subjects

  • A Level (or equivalent) preferred

  • Additional language skills advantageous

Work Experience:

As this is a Vice President / SME position the candidate should possess:

  • Considerable experience of working within a Financial Institution Middle Office Control function.

  • Considerable operational experience of loan products

  • Operational and administrative knowledge of the loan market.

  • Experience in reviewing loan agreements.

  • Experience of facilitating and chairing Lender, Borrower and Legal counsel calls in the role as Agent.

Functional/Technical Skills and Knowledge requirements:

  • Bi-lingual Proficient in up-to-date standard practices relative to the products administered within, Loans markets

  • Proficient in the standard Microsoft Office suite (e.g., Outlook, MS Word, MS Excel).

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute