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MUFG Union Bank Bilingual (English/Japanese) Corporate Banking Operation Sr. Specialist in Los Angeles, California


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 14,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

Mainly responsible for completing CIP, CDD, EDD for KYC files for new and existing customers and maintenance of customer data in support of JCW West (including SF and SEA) at MUB as well as MUFG. By directly communicating with clients, also provides marketing and operational supports to RMs. The ideal candidate has experience working in a professional environment, is a strong researcher with exacting attention to detail, is an excellent written and verbal communicator, and is very computer savvy.

Major Responsibilities:

50% CIP, CDD, EDD for KYC

  • Completes CIP, CDD, EDD for KYC for new and existing MUB as well as MUFG customers.

  • Coordinates directly with other areas of the bank to obtain relevant KYC requirements.

  • Responds to queries and assists with problem-solving of matters received from personnel internal to the Bank.

  • Maintains detailed tracking of KYC file status and other customer record activities to ensure completion within required timeframes.

  • Ensures desktop procedures are accurate and align with regulatory requirements by pointing out any discrepancies identified.

30% RM Support

  • Obtains requisite documents to conduct KYC directly from our clients.

  • Explains the background and updated information on MUFG as well as MUB’s KYC process to our clients along with RMs.

  • By monitoring client activities from a KYC perspective, shares this with RMs and Managers for quality enhancement.

  • Also provide marketing and operational supports to RMs by monitoring client activities, analyzing portfolio profitability, recognizing client needs, promoting bank’s services to the clients, conducting trouble shooting and investigation and acting as liaison between ACB(West) and various departments for any operational matters

20% Management Support

  • Assists JCB management including participate in projects and any other specials tasks assigned.


  • Bachelor’s degree or equivalent work experience required.

  • General understanding of BSA/AML/OFAC regulations.

  • Organized approach and strong problem solving/facilitation abilities.

  • Mature approach with excellent influential communication (verbal/written) skills.

  • Strong time management, work organization and multi-tasking skills with a drive for efficiency, accuracy and risk management controls while maintaining 100% dedication, excellent attitude and flexibility.

  • Proficiency in MS Office - Word, Excel, PowerPoint.

  • Fluent in English and Japanese (verbal and written).

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Operations

Primary Location: CALIFORNIA-Los Angeles

Schedule Full Time

Shift Day

Req ID: 10035102-WD