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MUFG Union Bank Corporate Trust Payments Team Leader in Los Angeles, California


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

The incumbent will be responsible for the management of staff who process a high volume of cash transactions related to client payment requests via wire, check, ACH or internal book transfer. Experience in a payment processing environment as well as a strong understanding of applicable policies and procedures will be needed to provide effective leadership for staff and internal business partners. Must be able to gather and assess information from multiple sources to make decisions when facing multiple deadlines.

Major Responsibilities:

  • Ensure that staff members understand and comply with all procedures, policies or regulations that impact the payments processing environment

  • Serve as the first point of escalation for staff when questions or issues arise and work with management or business group partners to reach effective resolution

  • Manage items within multiple work queues to ensure that processing deadlines are met throughout each day for all corporate trust payments and reallocate tasks as needed

  • Conduct transaction approval/input or perform callbacks as needed to ensure items in the work queue are processed timely

  • Provide oversight for reconciliation of daily payments processing

  • Assist in the development of training programs for newly onboarded staff as well as continuous development of existing staff

  • Identify opportunities for personal development with staff and provide coaching to achieve improvement

  • Complete performance reviews for staff under direct management (New York location)

  • Manage and monitor work schedules to ensure staff availability does not negatively impact production needs

  • Assist in the development and implementation of procedures

  • Understand the risks associated with the various types of payments and transactions that are being processed



  • Payment processing experience (5 to 6 years)

  • Trust 3000/SEI experience is a plus

  • Corporate Trust experience is a plus

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Operations

Primary Location: CALIFORNIA-Los Angeles

Schedule Full Time

Shift Day

Req ID: 10036621-WD