Job Information
MUFG Bank Operations Specialist in Madrid, Spain
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Would you like to work for one of the World's largest banks in an exciting, dynamic *and international environment? *
We are currently recruiting for a Bank Operations Specialist for our Office Support Department in Madrid.
About MUFG
Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with approximately 2,000 locations in more than 40 countries. The Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to “be the world’s most trusted financial group” through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. For more information, visit https://www.mufg.jp/english
About MUFG in the European Economic Area
Following the decision taken by the UK in 2016 to leave the European Union, MUFG has taken all of the necessary steps to ensure the continuation of all services to clients, regardless of their location. Clients located in the European Economic Area (EEA) access services through MUFG Bank (Europe) N.V. as well as MUFG Securities (Europe) N.V.
About MUFG Bank (Europe) N.V.
MUFG Bank (Europe) N.V. (MBE) is a fully-owned subsidiary of MUFG Bank, headquartered in Amsterdam. With offices throughout Europe, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, using MUFG’s global reach to provide bespoke solutions. With 73 green, sustainability, sustainability-linked and transition bond tranches in 2021 and 51 sustainability-linked loans in EMEA in 2021, MUFG is committed to supporting clients to achieve sustainable business growth.
Please visit our website for more information – https://www.mufgemea.c om/mbe
The role includes the following:
Customer Operations:
Processing of customer operations (guarantees, loans, foreign exchange, remittances, etc.)
Assist in resolving customer queries and issues by liaising with Front Office departments and customers
Contribute to the maintenance and update of customer records and databases
Filling and archiving customer operations documentation
Finance:
Reconciling banks statements, suspense’s account reporting and other internal controls
Assist with preparation of financial reports to local management
Administration:
- Assist with general administrative tasks related to office maintenance, processing of invoices, managing mailing, maintenance of archives, etc.
In order to be successful in the role, you will need the following:
Bachelor’s degree in Business Administration, Finance, Accounting, or a related field
At least one year of experience performing similar tasks, preferably in the back office/middle office teams in financial institutions
Proficiency in Microsoft Office Suite
Excellent communication skills, both verbal and written in English and Spanish, with the capability to interact professionally across all organizational levels
Ability to work both independently and as part of a team in a dynamic environment.
Personal requirements:
Integrity and Responsibility
Balance Risk with Opportunity
Customer Focus
Demonstrate Global Perspective
Professionalism and Teamwork
Drive For Results
Collaborate and Build Partnerships
Communicate Effectively and Professionally
Challenge Ourselves To Grow
Influence and Inspire Others
Lead Change & Seek Continuous Improvement
Think Strategically
Manage and Develop Talent
What do we have to offer:
We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.
We take into account your home situation and your ambitions and help you to balance work and private life
Monthly team events
To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best
Additional information :
Acquisition in response to this vacancy is not appreciated.
The role is based in Madrid. All candidates need to be willing to relocate to Madrid. Internal employees will be supported in case of relocation.
For more information regarding this position you can contact our Talent Acquisition Specialist at: recruitment@nl.mufg.jp
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute