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MUFG Union Bank Sr. Loan Administrator II - Monterey Park, CA in Monterey Park, California


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

Direct the work flow in the unit. Perform QA functions, conducting inline quality assurance audits of all aspects of loan administration to ensure compliance with bank, regulatory, and departmental guidelines. Conduct QA review of loan documents prior to issuance of loan funds to ensure loan documentation accurately reflects the loan approval terms and is properly executed, all loan conditions are satisfied, and that file is in compliance with bank policy and federal laws and regulations. Perform research of complex issues. Make recommendations as to procedure or improvements in execution and help update existing desktops and job-aids. Provide extraordinary customer service to external customers, exhibiting competence, consistency, and operational excellence. Function with a high degree of independence.

Major Responsibilities:


  • Perform inline QA functions, performing quality review of loan documents, including, but not limited to loan documentation and loan boarding instructions, prior to issuance of loan proceeds, to help ensure loans are properly documented and booked per credit approvals, and that all credit and closing conditions have been completed appropriately.

  • Ensure adherence to bank policy and procedures, and compliance with regulatory requirements.

  • Prepare written reports of audit findings, maintaining tracking log of overall findings.

  • Perform research and make recommendations to Manager as to standard methodologies, improvements in execution, and new product requirements.

  • Assist Manager in establishing service level standards for the unit.


  • Direct the work flow in the unit, ensuring even distribution amongst team members.

  • Provide feedback, diagnose problems and recommend solutions.

  • Answer questions from team members and ensure that work is completed within established departmental SLAs.

  • Provide input to Manager for employee performance appraisals.

  • Encourage collaboration by sharing ideas and knowledge and help to build an environment which encourages participation and open communication.


  • Help maintain and develop internal departmental checklists, desktop procedures, and job-aids.

  • Conduct training of staff members as directed by Manager, helping to ensure consistency of method across the unit.

  • Assist with IAA, OCC or other audit requests as needed. Perform other Ad Hoc duties as requested by Manager.


Additional Information:

  • Must have graduated from high school or have high school diploma equivalent.

  • 7 years of technical experience in loan administration, operations and/ or documentation.

  • Technical knowledge to include a thorough understanding of the loan products for the lines of business supported by the unit, as well as an in-depth knowledge of the commercial loan process, loan accounting, and complex commercial loan documentation, including real estate.

  • Ability to work in a fast-paced, high volume work environment and assist in meeting department production goals.

  • Ability to work independently and multi-task with minimal oversight by management.

  • Possess sound judgment, decision-making and risk assessment skills.

  • Excellent PC skills, including Word and Excel, with knowledge of Access a plus.

  • Well-developed communication skills and demonstrated customer service ability.

  • Able to communicate effectively with all internal business partners and external customers.

  • Thorough knowledge of bank policies, legal/ regulatory environment, and industry standards.

  • Prefer knowledge of MUB systems (e.g., RCIF, AFS, ILS, etc.).

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Operations

Primary Location: CALIFORNIA-Monterey Park

Schedule Full Time

Shift Day

Req ID: 10029591-WD