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MUFG Union Bank Training Coordinator, AVP in Monterey Park, California


Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group

Training Coordinator, AVP

Job Summary

The Trainer Coordinator is responsible for developing and delivering the IT Project Management Process related training programs. This function supports training for project management staff of significant projects within IT, where expertise is required to interpret against policies, guidelines or processes. We are looking for demonstrated experience in training project management waterfall life cycle and tools/applications e.g., Microsoft Project Server, in an enterprise environment. This position will also help drive execution through designing, developing and improving MUFG internal project management processes.


  • Manage the complete training process: understand requirements, design curriculum for project management processes and tools, authoring participant and facilitator training materials, and schedule and deliver training virtually to end users

  • Conduct classes, track attendance, assess results, and implement enhancements as needed

  • Develop a deep knowledge of our project management methodology and tools to act as subject matter expert to provide highest level of support to managers, project managers, business analyst, and other employees

  • Develop and maintain standards and operational procedure documents

  • Work with technology partners to gather requirements and assist in documenting new processes and procedures to ensure alignment with project management practices


  • Typically requires a bachelor’s degree and 2 – 5 years of training and development and/or project management experience; or equivalent combination of education and experience

  • Preferred experience in demonstrated in-depth knowledge of information technology concepts, practices and terminology related to project management

  • Possesses and applies broad knowledge of training and development techniques, tools, and processes, including instructional design

  • Skilled in presenting/facilitating to diverse audiences and all levels of staff

  • Ability to deliver solutions including both system function and non-system supported manual procedures

  • Able to motivate, communicate, and instruct/train others, using both technical and non-technical language to explain complex subjects and processes

  • Excellent interpersonal skills with ability to provide coaching and constructive feedback in the classroom and in one-on-one situations

  • Demonstrated ability to multi-task, work under pressure, think analytically and communicate effectively between IT and non IT users.

  • Conceptual knowledge of eLearning development and systems

  • Advanced proficiency in MS Word, Excel and PowerPoint; experience in Visio, Microsoft SharePoint, and MS Project preferred

  • Operational experience with learning management systems desired

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Systems / Technology

Primary Location: CALIFORNIA-Monterey Park

Schedule Full Time

Shift Day

Req ID: 10027292-WD