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MUFG AVP, Product Manager-Transaction Banking in New York, New York

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Position Summary:

The Digital Channels team is comprised of professional Product Managers, Business Analysts, and Project Managers who are developing online and mobile banking products to serve our customers’ banking needs. This is an entry level position for an ambitious candidate who is pursuing a career in Product Management and Development. The candidate will work with Senior Product Managers to support the product management and development of online and mobile banking products.

Major Responsibilities:

  • Monitors daily performance of digital banking products.

  • Provides production support including the management and prioritization of production defects.

  • Works with front-line and customer advocacy staff to ensure that feedback about the product experience is obtained, analyzed, and utilized to drive product changes and enhancements.

  • Works with internal teams to ensure that front line personnel are trained on all aspects of our Digital Products; this may involve updating product demos and user guides, and facilitating training or Q&A sessions.

  • Works with Product Managers on competitive analyses, reporting of product performance metrics, strategy planning and presentations.

  • Works with product development teams in a Product Owner capacity to perform routine tasks, e.g. requirements gathering, user story creation, acceptance criteria, etc.

  • Participates in the development of specifications for future digital banking products, user testing, and conducts focus groups.

  • Advocates for outstanding customer experiences.

  • Supports online and/or mobile product deployments. Related activities may include creation of product bulletins, updating the intranet site, user acceptance testing, and production validation activities (may occur outside of business hours).

  • Assists with various vendor management and risk management tasks.

  • Helps to coordinate marketing activities and schedules.

  • Establishes and maintains a personal development roadmap to ensure measurable growth and development are achieved.

  • Actively ensures compliance with the Bank's Business Standards of Conduct and all Patriot Act, CIP, Anti-Money Laundering, Bank Secrecy Act, Information Security and suspicious activity reporting requirements, and other regulatory and compliance policies and procedures. Successfully completes all requisite corporate and business line compliance training.

Requirements:

  • This position requires a degree from a four-year college (e.g., B.A., B.S.) preferably with a science, technology, engineering or math background.

  • Advanced degree or MBA are not required, but would be advantageous.

  • Understanding of agile development process and digital product development lifecycle is preferred.

  • Must be a creative problem solver who is willing to work hard and learn.

  • Strong organization and communication skills are required.

  • Must be able to transition from working with oversight to eventually working independently.

  • The career path for a successful candidate would be to eventually manage an online or mobile product or product line.

The typical base pay range for this role is between $110K - $133K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute

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