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MUFG Union Bank FOS Trade Support-VP in New York, New York

FOS Trade Support-VP - 35453

Description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

The FOS team cover many aspects of development/support from user facing business support, system monitoring, developing solutions, change/ release management & deployment, environment management, metrics & KPI’s, capacity planning, automation of manual support processes and service level management with the user base.

As part of 2020 initiative FOS has delivered a suite of applications to capture market activity, which enriches data and provides analytical trading tools. These tools facilitate automation of workflow and provide market insights for sales and trading functions, and are very critical for the Front office desk in their decision making process and without a dedicated BAU resource the FOS team will not be able to provide support.

  • 10 years of experience in a Trade Support with responsibilities as part of a trade support team at a top Investment Bank, Hedge Fund or other leading Financial Services institution

  • ION technologies, familiarity with ION api, component installation and configuration

  • Extensive experience working in ION technology MMI/SysAdmin and Front Office trading systems and processes, Pricing and Risk Management

  • Extensive experience in managing the D2D/ D2C gateways , Market connectivity and resolving client/trader queries.

  • Working experience in ION API Java development and interface with ION Sysadmin and MMI.

  • Experience developing multi-threaded, low latency applications in the Fixed Income space, particularly in rates and credit domain is a big plus.

  • Experience designing and developing enterprise grade software. Good knowledge of test driven development and experience using agile development practices. Knowledge and appreciation of automated unit testing

  • Engage with the trading and sales desks to provide support for all aspects of pre and post trade execution

  • 8 years of application development experience in developing distributed mission-critical Trading or Transactional Analytics systems based on core Java and Java EE. Working knowledge of databases and hands on experience in UNIX/Linux environment.

  • Experience creating DevOps culture, Clear understanding of DevOps tools, structure, processes, and mindsets

  • Solid understanding of software development and distributed systems concepts and Configuration management proficiency (e.g. Ansible)

  • Experience with infrastructure management and monitoring.

  • Strong knowledge of DevOps automation tooling (e.g. Atlassian toolchain, Jenkins, Terraform)

  • Act as the support contact for internal and external clients.

  • Review issues with the client to establish the true source of the problem (i.e., a software issue or configuration/ set-up error)

  • Interface with senior support and development personnel to recommend solutions and initiate corrective actions.

  • Exercise sound judgment while problem solving client issues and implement resolutions in a timely manner.

  • Troubleshoot application and data related errors

  • Manage trading system enhancement projects across internal stakeholders (such as Compliance, Operations, and Technology teams) and vendor platforms.

  • Act as a liaison for the trading desk with other internal teams (including Operations, Compliance, Client Onboarding, and Legal) and external vendor platforms.

  • Maintain functional documentation of trading systems and vendor platforms for handling production support issues, facilitating on-boarding, and implementing enhancement projects.

  • Functional requirements gathering and act as a business analyst in conjunction with Asset Class representatives and associated IT/Operations teams

  • Assist with coordination and execution of implementations of the system across global sites.

Qualifications

  • Work closely with the associated Development Manager to schedule deliveries, set timelines and coordinate deliverables.

  • Assist with training and configuration of new users on the system.

  • Manage, and in various cases, execute testing phases for deliverables including associated support and coordination across various stakeholder groups.

  • Develop an expert-level understanding of major global and local systems

  • Act as the support contact for internal and external clients.

  • Review issues with the client to establish the true source of the problem (i.e., a software issue or configuration/ set-up error)

  • Interface with senior support and development personnel to recommend solutions and initiate corrective actions.

  • Exercise sound judgment while problem solving client issues and implement resolutions in a timely manner.

  • Troubleshoot application and data related errors

  • Manage trading system enhancement projects across internal stakeholders (such as Compliance, Operations, and Technology teams) and vendor platforms.

  • Act as a liaison for the trading desk with other internal teams (including Operations, Compliance, Client Onboarding, and Legal) and external vendor platforms.

  • Maintain functional documentation of trading systems and vendor platforms for handling production support issues, facilitating on-boarding, and implementing enhancement projects.

  • Functional requirements gathering and act as a business analyst in conjunction with Asset Class representatives and associated IT/Operations teams

  • Assist with coordination and execution of implementations of the system across global sites.

  • Work closely with the associated Development Manager to schedule deliveries, set timelines and coordinate deliverables.

  • Assist with training and configuration of new users on the system.

  • Manage, and in various cases, execute testing phases for deliverables including associated support and coordination across various stakeholder groups.

  • Develop an expert-level understanding of major global and local systems

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job : Global Markets

Primary Location : NEW YORK-New York

Job Posting : Jun 16, 2021, 6:07:01 AM

Shift: : Day

Schedule: : Full Time

Req ID: 35453

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