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MUFG Union Bank Japanese Corporate Banking (JCB), Client Service Representative Senior Specialist in New York, New York


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.


This position, the client services team within the Japanese Corporate Banking East (JCBE) Account Documentation department (ADT) is responsible for reviewing Corporate customer’s legal documents and forwarding to the various internal departments for the registration in the bank’s Core Systems, ensuring customer information are in compliance with applicable laws, regulations and industry standard practice and taking due diligence. The product services include in commercial lending, deposit, trade finance, investment and treasury preparing various instructions and reports, assisting clients and RMs on documentation inquiries and legal document preparation and performing administrative functions.

This position has three primary areas of responsibility:

  1. Corporate Client Services

  2. Administrative Functions

  3. Special Projects & other assigned duties

Corporate Client Services (60%) – Service JCBE Corporate clients to send and review customer documents and transactional instructions to execute account opening and closure, title changes, address changes, tax remediation, and KYC documents within standing procedures and guidelines.

Administrative Functions (20%) – Perform operational risk controls and clerical administrative functions on daily basis in compliance with the standing procedures and policies, support relationship managers providing operational related data and respond to their inquiries.

Perform other duties as assigned by Department Head and Management (20%) – Participate in the bank wide and/or department related projects, operational enhancements, system upgrades, procedure updates, and etc.



  • Bachelor’s degree or equivalent work experience preferred

  • 2 or more years of client services experience

  • Strong organizations skills, disciplined planner and implementer with sound strategic judgment, thinking and vision

  • High degree of professionalism and confidentiality in handling sensitive information. Strong work ethic, ability to make decisions, & work under tight deadlines

  • Knowledge of basic computing experience including MS Word and Excel

  • Ability to collaborate effectively and strategically with customers, business partners and peers throughout the enterprise

  • Bilingual Japanese and English as there are correspondences required to the customers located in Japan

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified


We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

Job: Operations

Primary Location: NEW YORK-New York

Schedule Full Time

Shift Day

Req ID: 10042746-WD