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MUFG Union Bank Vice President, Mortgage Insurance Product Manager in Phoenix, Arizona


Are you passionate about creating an exceptional client experience?

Discover your opportunity with Union Bank, a division of the Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. At Union Bank, we care about the details that matter most to our clients. We have our clients’ best interest in mind, drawing on more than 150 years of experience to understand their distinct needs and tailor our solutions. We’re part of 150,000 colleagues worldwide, striving to be the most trusted financial group. Trust starts with a culture of putting people first and empowering you to achieve your potential. Join Union Bank, where being inspired is expected and creating results is rewarded

Job Summary:

The Mortgage Insurance Analyst & Operations Support Manager is responsible for internal Consumer Fulfillment Operations & Sales Support processes related to loans requiring mortgage insurance i.e. loan product enhancements, mortgage insurance supporting technology, change management, mortgage insurance company relationships, expanding staff knowledge of mortgage insurance requirements by continuous review of training offerings, to ensure adherence to mortgage insurance investor requirements and increase productivity.

Responsibilities Include:

  • Reviewing, identifying gaps and documenting mortgage insurance loan process.

  • Updating system requirements to ensure all mortgage insurance requirements are met.

  • Reviewing and testing system requirements as a part of system release process

  • Administering constant review and re-engineering of mortgage insurance operational processes and procedures

  • Working with various mortgage insurance companies to ensure all guidelines are up to date and all loans delivered are insured.

  • Maintaining and developing a risk and control assessment program and ensuring the established procedures are in place

  • Responsible for assigned mortgage insurance related priorities and projects, possible forecasting business operational needs and recommending innovative solutions for mortgage insurance improvements

  • Responsible for ensuring all mortgage related product pricing is accurate and updated, as needed Administering constant review and re-engineering of operational processes and procedures

Role Attributes:

Responsible for developing group-wide business plans related to mortgage insurance requirements. Establishes and ensures compliance with policies and procedures for all activities related to loans requiring mortgage insurance. Evaluates current methods and strategies and implements changes and improvements. Supports the execution of overall business plans in Operations and Sales related to loan products requiring mortgage insurance and may lead complex initiatives and projects within Operations or Sales. Has leadership responsibilities and will have a high level of interaction with senior stakeholders. May lead multiple teams in order to align operation function(s) with the interests of the Bank and ensure compliance with regulatory requirements. Operationalizes strategy and drives business outcomes by developing short to medium term action plans to meet functional business goals.


  • Minimum of 5 years’ experience related mortgage insurance within operations or sales.

  • Some management experience (1 – 2 years).

  • Working knowledge of Mortgage Insurance operation technology systems and ability to perform simple SQL development tasks on existing systems such as Salesforce and Empower.

  • Advanced Excel skills.

Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to demonstrating the diverse backgrounds, perspectives, and experience of our workforce to build opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Operations

Primary Location: ARIZONA-Phoenix

Schedule Full Time

Req ID: 10040691-WD