Job Information
MUFG Union Bank Process Management Manager in Raleigh, North Carolina
Description
Are you passionate about creating an exceptional client experience?
Discover your opportunity with Union Bank, a division of the Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. At Union Bank, we care about the details that matter most to our clients. We have our clients’ best interest in mind, drawing on more than 150 years of experience to understand their distinct needs and tailor our solutions. We’re part of 180,000 colleagues around the globe striving to be the world’s most trusted financial group. Trust starts with a culture of putting people first and empowering you to achieve your potential. Join Union Bank, where being inspired is expected and creating results is rewarded.
Job Summary:
This role will support continuous improvement efforts in Operations and Technology. The role must be comfortable working to support business leaders across Operations and Technology that have significant transformation in progress.
This team member will:
Assist the Operations and Technology continuous improvement areas
Assist on cross collaborative and complex projects
Leverage Business Process Management and Lean Six Sigma methods, tools and templates appropriately to manage and continuously improve the process
Identify and prioritize opportunities to optimize the process leveraging feedback from users and key stakeholders
Identify and monitor critical process performance metrics to ensure the health of the processes
Qualifications
Position Requirements – Skills/Experience
BS Engineering, Finance, Risk, Audit or Business Administration
5 years of process improvement/optimization experience
Experience with Matters that Require Attention, Open Issues are a plus
Experience working in the financial services industry or complex matrixed environment
Hands on team member who is comfortable being individual contributor
A strong track record of achieving performance goals which led to business results
Six Sigma certification preferred (Master Black Belt, Black Belt or Green Belt)
Position Requirements – Leadership Competencies:
Ability to effectively partner with internal customers to understand requirements, drive out change and achieve business goals
Tenacity, proactivity and energy
Ability to work effectively on a high-performing team
Ability to communicate effectively (written and verbal)
Analytical and process skills
Resiliency and ability to adapt in a dynamic environment
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.
Job: Project Management
Primary Location: NORTH CAROLINA-Raleigh
Other Locations: GEORGIA-Savannah, ARIZONA-Phoenix
Schedule Full Time
Req ID: 10040821-WD