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MUFG Union Bank Operations Initiatives Coordinator- Remote in Remote Worker, Arizona

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a remote position. A member of our recruitment team will discuss location preferences with you in more detail.

The Operations Initiatives Coordinator manages moderately complex work requests to include: process improvements, service or efficiency initiatives, product or SharePoint modifications, merger related activities, and other requests as assigned through SharePoint application development and modification and / or maintenance of these applications. These individuals have in-depth knowledge of development tools and languages including jQuery, JavaScript, HTML, etc. and Nintex workflows, Microsoft Power Automate, Power BI, and Power Apps. Incumbents work closely with business partners in defining requirements for SharePoint applications.

Day-to-day focus is on resolution of problems or transactions, where expertise is required to interpret against policies, guidelines, or processes. Role at this level usually has full ownership for one or more processes, reports, procedures, or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.

(75%) Developing SharePoint/Microsoft Office related tools to improve or streamline a line of business process or function. Monitors project plans for task completion and diplomatically works with team members to keep projects on schedule. Accountable for ensuring delivery of assigned initiatives on time, on budget, and within scope.

(15%) Manages non-complex projects that are unique that require skill sets in project management and/or database management.

(10%) Tracks and monitors work, performing regular status updates. Identify and report obstacles or variances that cannot be resolved that would impede the delivery of the project on time and within budget. Liaisons with various areas and resources outside the division/dept for ensuring deadlines are met and conflicts are resolved. Responsible for completing documentation and all necessary project materials.


  • Bachelor’s degree in business or other equivalent experience.

  • 1 year Process Improvement with Coding/automation experience is required.

  • Fully capable of handling business line initiatives with minimal support.

  • Has demonstrated priority setting, problem solving, negotiating, and conflict management skills.

  • Functional, technical, and operational organization skills required, including the ability to develop strong alliances at all levels within the organization.

  • Sound oral, interpersonal, and written communication skills.

  • Sound decision making skills that demonstrate originality, flexibility, and resourcefulness.

  • Action oriented; Ability to adapt to change and implement quickly based on overall direction and needs of the company.

  • High quantity producer and ability to manage multiple priorities and commitments concurrently.

  • Demonstrated computer skills utilizing applicable PC applications to include Microsoft, Web, and bank related applications.

  • Stay abreast with industry trends.

  • The highest level of integrity, customer focus, and partnership is a minimum standard requirement.

  • Ability to coordinate and direct activities of others.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.