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MUFG Union Bank Commercial Insurance / Documentation Specialist in Remote Worker, New York

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a remote position. A member of our recruitment team will discuss location preferences with you in more detail.

Limited Time Only:

This role is eligible for a $5,000 sign-on bonus for offers accepted by 5/1/2022!

Job Summary:

Perform research of complex issues, make recommendations as to procedures or process improvements, and perform the most complex loan servicing functions. Direct the work flow in the unit. Grow and strengthen internal partnerships by championing the interests of business partners. Provide extraordinary customer service to external customers, exhibiting competence, consistency, and operational excellence. Function with a high degree of independence.

Major Responsibilities:

  • 55%: Perform loan servicing functions associated with the most complex transactions.

  • Perform research and make recommendations to Manager as to best practices, process improvements, new product requirements, and system enhancement ideas.

  • Assist Manager in establishing service level standards for unit.

  • Review and release wires up to designated wire limits.

  • 25%: Direct the work flow in the unit, ensuring even distribution amongst team members. Answer questions from team members, and ensure that work is completed within departmental timelines.

  • Provide input to Manager for employee performance appraisals and scheduling. Demonstrate enthusiasm, teamwork, and creativity.

  • Encourage collaboration by sharing ideas and knowledge, and help to build an environment which encourages participation and open communication.

  • 10%: Develop training scripts/ exercises for less experienced staff members.

  • Conduct training of staff members as directed by Manager, helping to ensure consistency of method across the unit.

  • Act as liaison with IRMG, OCC or other auditors/ examiners in providing background, explanations, supporting detail.

  • Actively participate in all UAT, applying technical knowledge and expertise to ensure viability of enhancements.

  • Assist manager in establishing service level standards.

  • Review and release wires up to designated wire limits.

  • Direct the workflow of staff, ensuring even distribution amongst team members.

  • Answer questions from team members and ensure that work is completed within departmental timelines.

  • Provide input to manager for employee performance appraisals and scheduling.

  • Develop training scripts/exercises and conduct training for less experienced staff members.

Additional Information:

  • 7+ years of technical experience in loan operations and/ or documentation.

  • Understanding of the commercial loan process and complex commercial loan documentation, including real estate, and flood insurance.

  • Excellent computer skills, including Excel.

  • Communication and customer service skills.

  • High School diploma or G.E.D.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.