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MUFG Union Bank PMO, IT Governance, Vice President- Remote in Remote Worker, Texas

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a remote position. A member of our recruitment team will discuss location preferences with you in more detail.

Job Summary and Responsibilities:

Reporting to the Governance & Metrics Portfolio Managing Director, this position will be responsible for the development, support, communication, and application of Enterprise Quality & Technology Delivery Office (EQ TDO) metrics that monitor the management of the project and program portfolio.

  • Collect, synthesize, and report project performance and financial metrics for management decision making.

  • Support communication and transparency across the teams and up to senior leadership and demonstrate creative problem solving and analytical skills to address challenges and opportunities.

  • Drive increased quality in project management execution.

  • Advise, coach, and provide hands on support to project managers on project management and governance standards, methods and tools through direct involvement and training. This includes support of the Project Management Academy (PMA) training program for establishment of entry level Jr. PM’s/Analysts as a feeder to all EQ TDO portfolios.

  • Monitor project progress and work outputs and escalate issues as appropriate.

  • Ensure necessary program/project activities are being adequately addressed and advise and mentor to address gaps.

  • Review and approve key project outputs and oversee internal metrics reporting processes and activities.

  • Act as EQ TDO liaison to key project management teams

  • Execute on all required activities in support of the OTA PMO, including Executive reporting, project intake and prioritization and annual/quarterly funding appropriations process.

Major Responsibilities:

60% - Project Portfolio management, metrics - Project Performance and Financials Design, establish insightful metrics to be used to monitor effectiveness of EQ TDO program & project management. Provide visibility to the status (budget, schedule, scope, risks) of all projects for consumption by Project Managers (PM's), Project Sponsors and Executives and Enterprise Program Office (EPMO). Recommend and develop new metrics to meet changing requirements. Create, build, and sustain the program of activities, processes, and tools to meet these needs. Mentor and assist the Project Managers to provide timely and accurate information. Monitor and adjust budget and forecasts and perform necessary system adjustments, accruals, and reconciliations. Troubleshoot and address project accounting issues and needs. Advise Business Unit Sponsors, PM's and others on accounting and finance policies as they relate to project capitalization, expenses, accruals, amortization, and other accounting policies as required.

25% - EQ TDO Resource Training - direct, review, and evaluate training needs of EQ TDO resources to meet tactical and strategic objectives. Coordinate and conduct project metric review meetings. Consult with PM's and guide business units to prepare for presentation and approval of projects and Phase gates to Project Sponsors, Governance Council and others as needed. Direct and guide Project Managers to meet requirements in their submission of accurate and timely project data including budgets, forecasts, status updates and project performance. Responsible to create, refine and streamline portfolio, program process and procedures used by the PM's to enable the effective administration and operation of the EQ TDO. Provide group and one-on-one training to Project Managers, IT Leads, PMA members and others to assist them in the execution of their activities and responsibilities. When necessary, responsible for leading project assessment and recovery efforts and specific project deliverables or work streams.

15% - Project Management Academy (PMA) Management: Support all aspects of the PMA program for current PMA year 1 and 2 classes with monitoring and mentoring of project management experiences, completion of training as described in the PMA Training Catalogue and completion of rotations (1st year members). Annual and ongoing review of program features for refinement and continuous improvement and adjustments to requirements due to environment changes. Responsibilities also include recruiting, hiring, and onboarding of new classes, project assignments and demand management and transition of year 2 members to EPMO Portfolio assignments.


  • Bachelor’s Degree required

  • Knowledge of the financial services industry and its regulations / laws. Understanding of control and risk management concepts.

  • Requires a BA/BS degree from a 4-year college and 8 plus years' experience in PMO function or Project Portfolio Management or equivalent combination of education and experience.

  • Experience in project metrics and reporting. Experience as a Project Manager desired. Knowledge of project economics and forecasting Analytical and critical problem-solving skills.

  • Strong communication and influencing skills. Ability to pose questions, uncover assumptions and assert PMO needs and expectations. Ability to advise and partner with project resources while developing mutually beneficial working relationship. Ability to develop, recommend, enhance, and implement processes and standards, including templates and tools

  • PMP certification preferred

  • Clarity or PPM software experience

  • At least 8 years of related PMO, program/project management experience, with heavy emphasis on implementing and leading portfolio management and governance in a bank or financial institution

  • Leadership: Experience in a PMO leadership role; ability to engage with senior leaders to represent the PMO and defend governance practices to maintain alignment with the OTA’s objectives and priorities.

  • Program and Project Governance: Deep subject matter expertise in managing a complex portfolio encompassing both formalized programs, projects, and out-of-cycle requests.

  • Data Analysis/Interpretation: Ability to convert general data and findings into applied, specific information and suggestions that add value to business planning and program evaluation.

  • Program and Project Management: Ability to manage projects to ensure successful delivery (on time, within budget, meeting agreed upon success criteria) to establish clear goals and accountabilities. Also includes the ability to develop project plans, allocate resources, identify potential issues/risks, and develop contingency plans.

  • Key Performance Measures: Experience in developing comprehensive performance measures and metrics by which to assess program and project performance, looking at the Bank’s objectives and strategies, cost/spend data, quality, schedule, resources return on investment, and other measurement variables. Participates in performance review engagements.

  • Program Lifecycle Disciplines: Strong knowledge of the integrated systems lifecycle development utilizing different – and sometimes – multiple development models (e.g., agile, waterfall, hybrid, etc.)

Additional Skills:

  • Demonstrated ability to articulate ideas to both technical and non-technical audiences and all levels

  • Experience in leading, managing, motivating, and coaching teams involved in creating solutions and improving services.

  • Proven track record of influencing and collaborating effectively with internal and external stakeholders

  • Ability to effectively communicate related policies, procedures, and guidelines

  • Excellent planning and communication skills.

Duties (not limited to) will include

  • Develops vision and strategy for the EQ TDO’s metrics function and Project Management Academy program

  • Implements and administers end-to-end portfolio metrics and measurement processes, in alignment with the EQ TDO’s strategic goals and objectives, including integration with the annual planning and budgeting processes.

  • Accountable for organization-wide education of project management policies, procedures, and standards and consistent application across the entire portfolio of projects; engages regularly with all EQ TDO leaders on project delivery and portfolio governance performance.

  • Establishes project and portfolio scoring systems to evaluate and measure performance against formalized criteria.

  • Assists with tracking and managing dependencies across multiple projects; leads escalation processes to make issues visible to stakeholders and leadership; drives resolution of dependency issues through the process.

  • Support the management of the EQ TDO Project Management Academy team, fostering career development opportunities for team members and engagement with MUFG by encouraging networking and cross-departmental connections


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.