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MUFG Union Bank Business Enablement Officer - Consumer, Managing Director in San Diego, California


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

The Business Enablement Officer (BEO) is a forward-thinking executive who will drive technology solutions for the consumer organization which includes retail banking, digital banking and the enterprise data management functions. This mature leader will help drive a series of transformation initiatives to make us an agile company that is powered by a resilient, flexible technology and data stack that provides: 1) the ability of our businesses to move quickly; 2) our clients a competitive, differentiated user experience; 3) our colleagues a modern, collaborative workplace; 4) our regulators a compliant entity; and 5) our shareholders a growth-oriented, efficient enterprise.

The new executive will be required to build relationships with and influence key internal stakeholders across the bank, the board, regulators, and other external key partners and clients. This individual must be able to execute on the vision for the bank within the context of a rapidly changing financial services landscape, ensuring that products, services and delivery channels remain relevant, competitive and cost effective.

Major Responsibilities:

  • Serve as a key enabler to MUFG’s growth strategy as a key member of the leadership team at the bank.Elevate the technology discussion to play a leading role in the execution of the bank’s strategy, serving as the leading voice for the CIOO with respect to re-platforming, transformation, and the digitization of the bank.

  • Shift the delivery capability and capacity of the team to remain competitive with emerging services and business models by shifting toward a highly automated, multi-modal delivery approach leveraging agile delivery methodologies and cloud platforms.Drive a cultural shift within the technology organization to lead and partner with the business and set strategic goals within an evolving marketplace.Focus on opportunities to use technology for innovation/differentiation, security, cost management, etc.

  • Present relevant management information and reports to the executive committee and/or board of directors, and also appropriate teams in Tokyo at MUFG’s corporate headquarters, escalating concerns where appropriate.

  • Partner with individual consumer business lines leaders to support their agendas, responding to nuanced competitive forces, and improving market share and profitability.

  • Foster and maintain key relationships with external regulators and ensure compliance with key regulations, including remediation of current non-compliance issues.

  • Set the firm’s technology budget; own performance against budget and the means by which the budget is executed.

  • Lead the analysis of and response to inherent, systematic or material risks to the business/organization as relevant to technology.Analyze the risk profile and seek confirmation that the risks are being appropriately identified, assessed and mitigated to the desired level (risk appetite).

  • Establish and deploy robust risk and control frameworks that meet the strategic needs of the company, including communication, training and awareness.This includes interpreting and complying with the risk policy standards, laws, regulations and risk management framework.

  • Lead by example, setting the tone for a technology team that builds trust via consistent, highly effective services, and works assertively to challenge convention.Ensure the continued recruitment and growth of top talent, supporting a robust, strategically aligned succession plan for the team.


  • Fifteen years of technology management experience in financial services

  • Significant experience in retail and digital banking as well as in leading enterprise data content management and delivery preferred

  • Team leadership experience of organizations in excess of 500 resources (including full-time, contract, and vendor resources)

  • Experience leading an Agile and other technology transformation efforts

  • Delivered multiple large-scale, multi-year programs of $250 million

  • Regulatory entity experience

  • Experience driving digital and mobile solutions

  • Experience facing off to relevant banking regulators

  • Executive committee and board-level engagement

  • Experience interacting and engaging at the highest levels of an organization

  • Bachelor’s degree required; master’s degree preferred: Preferably with concentration in computer science, engineering, or other technical field.

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified .

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Why Work for MUFG Corporation?

  • We are a financially strong and stable bank.

  • We value workplace diversity.

  • We are committed to the training and development of our employees.

  • Innovative vacation benefits

  • We offer a matching 401k, a Retirement Plan, a variety of Flexible Health Benefits.

Job: Systems / Technology

Primary Location: CALIFORNIA-Monterey Park

Other Locations: CALIFORNIA-San Diego, CALIFORNIA-Glendale

Schedule Full Time

Shift Day

Req ID: 10029478-WD