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MUFG Union Bank Payment Processing, Operations Specialist in San Diego, California


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

The CTO Sr. Operations Specialist is responsible for the payment application, monetary adjustments and disbursement activity for residential mortgage and secured consumer loans serviced on the Black Knight MSP system.

Major Responsibilities:

  • Timely, accurate and efficient application of incoming payments and payoffs from various payment channels (wires, checks, branch, etc.) to customer’s accounts serviced on the Black Knight MSP system.

  • Process various payment adjustments, reversals and loan corrections.

  • Researches "unable to locate" accounts in order to process payments received.

  • Returning of check(s) to customer(s) when there is insufficient information to process the item.

  • Balance disbursement checks and prepare for distribution.

  • Process Corporate Advance disbursements for payment of miscellaneous invoices.

  • Monitoring and reviewing various daily MSP exception and balancing reports to ensure exceptions are resolved on a timely basis.

  • Assists the CTO Supervisor and Manager in ensuring all procedures are documented and updated.


Additional Information:

  • 2-3 years loan servicing or banking experience.

  • Knowledge of PC / computer systems.

  • Preferred knowledge of the Black Knight MSP servicing application.

  • Must be familiar with general lending policies and bank procedures.

  • Must possess good reading, writing and math skills with excellent problem solving and multi-tasking abilities.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Operations

Primary Location: CALIFORNIA-San Diego

Other Locations: TEXAS-Arlington

Schedule Full Time

Shift Day

Req ID: 10030521-WD