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MUFG Union Bank Residential Lending Investor Reporting Operations Analyst, Analyst in San Diego, California


Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group.

Job Summary:

  • Ongoing reporting, reconciliation and remittance processes for assigned investor portfolio, including agency investors (FNMA, FHLMC, GNMA), along with private investor portfolio and oversight and reconciliation activity related servicing portfolio serviced by others (SBO).

  • Assist in the preparation and testing of ongoing servicing acquisitions to include set up of new investors and categories and reconciliation of portfolio upon boarding.

  • Provide operational and technical assistance in a variety of areas.

  • Responsible for working with the business unit and applicable systems analysts on the testing and implementation of servicing system changes and improvements and participation in conversation project teams.

  • Responsible for overseeing special projects for the unit.

  • Coordinating acquisition activities for the areas of responsibility and ensuring that information is accurate.

  • Ensure compliance with all applicable government, investor and bank regulations.

  • Provide assistance in connection with internal and external audits, compliance, or BSA/AML related duties.

  • Responsible for evaluating department compliance with federal and state regulatory requirements, private investor warranties and servicing agreements as well as monitoring adherence to all internal policies and procedures.

  • Build and maintain procedures and controls

  • College degree or related work experience

  • Microsoft Office suite (Word/Excel/Power Point/Outlook) - intermediate to proficient

  • You have good organizational, verbal, written, and interpersonal skills.

  • Analytical ability – can turn data into information

  • Reporting skills, including crafting reports from scratch

  • Strong work ethic, attention to detail, and pride in workmanship

  • Ability to partner will all of employees and leaders in the bank and people with different experiences and background

  • Self-motivated and able to work unsupervised, manage time and escalate as appropriate

  • Ability handle multiple priorities and bold timelines

  • Will take ownership of an issue and follow through to ensure issues are resolved on time

  • Flexibility and ability to take care of ambiguity


Minimum Qualifications:

  • You will have completed a four-year University degree or have equivalent work experience.

  • You will have 5 - 8 years of operational experience within mortgage servicing Investor Reporting.

  • You will have comprehensive knowledge of mortgage and consumer loan servicing with deep understanding of Investor Reporting to Fannie Mae, Freddie Mac, and Ginnie Mae along with experience in reporting to Private Investors.

  • You will have experience in servicing and investor reporting on a real estate secured portfolio within the Mortgage Servicing Platform (MSP) is helpful, including and understanding of MSP servicing system functionality and operational processes.

  • You will have proven organizational, analytical, interpersonal, and communication skills.

  • You have excellent leadership qualities, analytical skills, and multi-tasking abilities.

  • You have knowledge of standard practices in servicing, accounting, general lending policies, accounting principles and UB procedures.

  • You will have excellent verbal and written communication skills, experience and proficiency with Microsoft Applications, such as Word, Excel, Access, Project, Visio along with Monarch Projects are highly recommended.

  • You have ability to write complex Excel formulas and create pivot tables.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Operations

Primary Location: CALIFORNIA-San Diego

Other Locations: TEXAS-Arlington

Schedule Full Time

Shift Day

Req ID: 10028903-WD