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MUFG Union Bank Senior Fraud Analyst I - Sr. Specialist in San Diego, California


Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group.

Job Summary:

Complete understanding and application of technical principle, theories, and concepts in performing identified risk. Responsible for reviewing new and existing customer accounts for deposit and returned item risk. Exam new accounts for fraudulent/erroneous information, and evaluate potential loss situations. Determine on action to be taken based on predefined procedures or escalating to management for review, which may include closing the accounts, resolving client questions from branch personnel or external customers, review of the Bank's core and fraud monitoring systems. Assist management in achieving the Bank's fraud management goals by identifying and recognizing changing patterns and techniques utilized by fraud perpetrators and by taking appropriate action to mitigate Operational Losses bank wide.

Major Responsibilities:

  • Ability to resolve problems and investigate a wide variety of issues and requests to include gathering additional information, contacting other bank departments and branch offices, and working with personnel at all levels.

  • Consolidate evidence to conclude that an account must be closed or that the suspicious activity does not represent a risk to the bank without disrupting service to our clients.

  • Complete and submit Suspicious Activity Reports (SAR's) to meet OCC guidelines, maintaining all research and analysis.

  • Assist in the recovery of losses by deciding on actions, to be taken i.e., send demand letters, Hold Harmless Agreement & Indemnification letter to other financial institutions.Investigate potential losses to determine suspect, explore avenues of recovery.

  • Responsible for reconciling, reviewing and processing identified risk transactions.

  • Determine the degree of operational risk and/or fraudulent conduct when reviewing suspect fraud. Identify and escalate to management other compliance or operational potential weaknesses i.e. new account fraud, failure to follow policy etc.

  • Perform daily review and analysis of suspected check fraud items and a risk assessment on suspicious accounts and activities.

  • Provide reporting and/or information to other business units, Legal Division, Corporate Compliance, Regulatory Agencies, and Law Enforcement as required.

  • Respond to inquires received from branch/department personnel bank-wide, clients, and non-clients, Corporate Security, other financial institutions.

  • Facilitates escalated customer or branch calls.

  • Assist in the development and training of less experienced team members.


Additional Information:

  • Typically requires 5 years of direct related experience.

  • BA/BS preferred but not required.

  • Extensive operational background, knowledge of Bank policies, Regulations, and procedures.

  • Excellent verbal and written communication skills to articulate with customers and internal management.

  • Strong analytical, problem solving, and decision making skills.

  • Demonstrated pro-active initiative, ability to work under minimal supervision.

  • Proficient in Microsoft Word, Excel, Power Point, and Visio.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Risk & Compliance

Primary Location: CALIFORNIA-San Diego

Schedule Full Time

Shift Day

Req ID: 10029568-WD