MUFG Union Bank Universal Banker, 8th & Townsend, San Francisco, CA in San Francisco, California
Are you passionate about creating an exceptional client experience?
Discover your opportunity with Union Bank, a division of the Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. At Union Bank, we care about the details that matter most to our clients. We have our clients’ best interest in mind, drawing on more than 150 years of experience to understand their distinct needs and tailor our solutions. We’re part of 180,000 colleagues around the globe striving to be the world’s most trusted financial group. Trust starts with a culture of putting people first and empowering you to achieve your potential. Join Union Bank, where being inspired is expected and creating results is rewarded.
As a Universal Banker, you will be responsible for selling our products and services to consumers and small businesses. A successful candidate will develop long-standing and mutually beneficial relationships through the sale of consumer and business loans, deposit and investment products, etc. to meet or exceed goals. The position requires flexibility — you will be executing most Branch functions and engaging in high degrees of interaction with customers under minimal direct supervision.
This role reports to the Branch Manager.
Sales and Service
Develop new business by researching and analyzing community markets, calling on existing and potential clients and local businesses, and prioritizing client needs.
Use expert-level product knowledge and a keen reading of customers' needs assessments to sell customers the right thing.
Ensure customers have a complete and accurate understanding of product features, including service charges, interest rates, etc.
Perform teller transactions and maintain cash drawer within prescribed cash limits and meet cash-balancing requirements.
Resolve problems, exceptions, and account adjustments in a timely and professional manner to strengthen customer retention.
Function as a back-up in operations as warranted by levels of responsibility.
Risk Management and Compliance
Adhere to all Bank operational and security, including compliance and privacy, policies and procedures.
Ensure customer information meets bank and regulatory documentation.
As the right candidate, you should meet the following criteria:
5 years of experience in sales and operational risk management, a background in financial services (including consumer lending) is ideal.
Bachelor's Degree preferred
Series 6 and 63 Licenses preferred, but not required
Knowledge of all Bank products and services, including Small Business deposits and credits.
This position may be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) need to register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination. Management or Supervision: No
The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as a comprehensive list of all responsibilities, duties, and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to using the diverse backgrounds, perspectives, and experience of our workforce to build opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not a bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into your criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.
Job: Consumer Banking
Primary Location: CALIFORNIA-San Francisco
Req ID: 10037071-WD