MUFG Union Bank Teller, Part-time 17.5 Hours, San Ramon, CA in San Ramon, California
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group
Have you always dreamed of pursuing a career where your interpersonal skills put the customer first?
Do you love interacting and providing extraordinary customer service?
We have the job for you!
The Teller position is the main point of contact to service customer transactions in the branch. The Teller has a high degree of interactions with customers and provides a high level of service by responding to customer inquiries, processing requests, resolving issues or referring them to an appropriate party within the branch, including making sales referrals.
WHAT YOUR ROLE WILL BE:
Under the mentorship of office leadership, you will be responsible for:
Provide Extraordinary Customer Service
Assist customers with retail transactions, requests, and inquiries
Research and resolve problems or issues
Maintain cash drawer within prescribed cash limits and meet cash balancing requirements
Apply bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality
KNOW YOUR CUSTOMER
Identify and recommend appropriate bank services to best meet customers' needs that result in sales for the branch
Participate in sales promotions and meet monthly sales goals
BE A CONTINUOUS LEARNER
Participate in training programs that expand job knowledge and understanding and meet compliance requirements
Perform back-up duties such as remote branch capture when necessary
As the right candidate, you should meet the following criteria:
You demonstrate effective verbal and written communication skills
You possess good math, reading, and comprehension abilities
You love working with clients and employees
You have an ability to learn and use branch equipment
You obtained a High school diploma or equivalent
You have previous customer service experience
You have cash handling experience
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a comprehensive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.
Job: Branch Banking
Primary Location: CALIFORNIA-San Ramon
Schedule Part Time
Req ID: 10029979-WD