MUFG Union Bank Fraud Program Manager – Vice President in Seattle, Washington
Fraud Program Manager – Vice President - 10044655-WD
Are you passionate about creating an exceptional client experience?
Discover your opportunity with Union Bank®, a division of the Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. At Union Bank, we have our clients’ best interest in mind and draw on more than 160 years of experience to understand their distinct needs to tailor our solutions. We’re part of 180,000 colleagues around the globe striving to be the world’s most trusted financial group, knowing that trust starts with a culture of putting people first and empowering you to achieve your potential. Join Union Bank, where being inspired is expected and creating results is rewarded.
The Fraud Program Manager oversees the governance of the first line Fraud Risk Management Program to ensure fraud is being evaluated, reported, and mitigated in accordance with the Fraud Risk Management Policy and applicable laws and regulations. This role will conduct fraud oversight of various business groups.
The position works directly with the various business leaders, fraud stakeholders, and other key business partners to share fraud data analysis, information, and best practices and to implement new or revised risk and control initiatives to mitigate internal and external fraud. This includes producing analytics and reporting to monitor fraud risks for the assigned business line.
Coordinate and partner with Leaders, Second Line Fraud Risk Management and Compliance, and other business partners to implement and execute front line Fraud Risk Control processes and procedures
Serve as liaison to Fraud Risk partners and programs
Serve as Fraud Subject Matter Expert (SME) for front line and second line business partners
Serve as the primary escalation point for fraud issues that arise and emerging fraud trends
Evaluate key risk and performance indicators to identify emerging fraud trends across assigned business line , risk domains, and the industry
Develop, monitor, and track reporting related to front line fraud trends, such as periodic performance reports for various management groups including corporate Fraud Risk Management
Identify, research, and report on fraud losses, emerging issues, etc.
Identify fraud trends through report monitoring
Facilitate discussion of potential issue management items and review items that are in flight
Assist in the development and monitoring of corrective action activities to ensure successful resolution by established deadlines
Participate in various Fraud forums, initiatives, and activities to identify opportunities for new or improved controls, processes, training needs, or technology enhancements
Participate in or drive business line Fraud processes and prevention projects to successful completion, such as fraud forecasting
Ability to lead a team of fraud subject matter experts to assist in the execution of the Fraud Program and related activities, including but not limited to risk assessments and ongoing program governance
Education, Licensure, Year of Experience (and type of work experience):
10 years’ experience in banking risk management and compliance
7 - 10 years of fraud subject matter expertise in program governance, fraud losses and drivers, fraud detection systems/ process, fraud controls. or related experience, preferably in a financial institution environment
Certified Fraud Examiner designation or direct fraud industry involvement
Knowledge, Skills, Abilities:
Resolves and / or escalates issues in a timely manner
Strong relationship management skills. Ability to build cooperative relationships across operational areas and lines of business
Understands how to communicate difficult / sensitive information tactfully to all levels of staff
Critical thinking, strong analytical, and problem-solving skills and attention to detail
Strong organizational skills with ability to prioritize work, meet deadlines, and achieve goals
Ability to articulate issues, risks, and proposed solutions to various levels of staff and management in both written and oral forms
Working knowledge and proven experience working in a complex change environment a must (ability to communicate effectively with technical and business owners)
Strong proficiency in advanced Microsoft Office applications (Word, Excel, PowerPoint, Power BI/Tableau)
Ability to perform data analytics, data aggregation, and database construction and manipulation a plus
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.
Job : Risk
Primary Location : ARIZONA-Tempe
Other Locations : WASHINGTON-Seattle, CALIFORNIA-Irvine, CALIFORNIA-Los Angeles, TEXAS-Dallas, NORTH CAROLINA-Charlotte, OREGON-Portland
Job Posting : Jun 25, 2021, 9:59:42 AM
Shift: : Day
Schedule: : Full Time
Req ID: 10044655-WD