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MUFG Internal Control Unit Quality Control Analyst in Tampa, Florida

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. The selected colleague will work at an MUFG office or client sites up to four days per week and work remotely the remaining day(s). A member of our Talent Acquisition team will provide more details.

The Internal QC Analyst Role is part of the ICU (Operations Internal Control Unit) within the Operations division. This role purpose is to equip into the Operations with a dedicated control function which will enable Operations to meet internal and external (including regulatory) obligations. This role will be dedicated to risk & control oversight and execute the central control assurance function by driving the control agenda, sponsoring control themes across pillars, delivering control risk reporting, owning control framework.

This role is to act as an independent control function ensuring first/ Second and Third line effective control oversight of the Operations Internal Control Unit; which is a vital role to ensure the completeness & accuracy of MUFG America’s operational data and processes. activities through pre-emptive monitoring and continuous risk assessment. Focus of this hire will be to have good knowledge and oversight to be able to provide Operational Control Oversight for key KRI’s and KPI’s for Operations Internal Control Unit – have a good understanding of the various controls include general ledger reconciliations, WIP Account reconciliations, Suspense Account reconciliations; reviewing, providing, correcting, and coding data; conducting root cause analysis and remediation; resolving rejected entries and suspended items; updating financial transaction records; reconciling settlements and adjustment entries; remediating fund-processing errors; certifying asset and liability general ledger accounts.

Processing areas coverage:

  • Individuals in the Account Reconciliation & Controls job function (Banking Operations Processing) focus on data input and output, general ledgers, and identification and remediation of discrepancies.

  • Responsibilities include balancing account statements; reviewing, providing, correcting, and coding data; calculating and validating batch totals; conducting root cause analysis and remediation; resolving rejected entries and suspended items; updating financial transaction records, such as accounts receivable, disbursements, expense vouchers, payroll, receipts, and accounts payable; reconciling settlements and adjustment entries; remediating fund-processing errors; certifying asset and liability general ledger accounts; reconciling outstanding account balances; and supporting vendor quality control; conducting daily, monthly and quarterly certification of general ledger balances; monitoring and reporting on exceptions; and distributing exceptions to operations processing teams.

  • Commercial and Syndicated Loan, Cash Management, Capital Markets, Trade and/or another Middle- or Back-Office operational functional area is a must.

  • Operational Risk & Control.

  • Partner closely with Business Partners and Units to meet deliverables.

  • Manage and monitor the performance of multiple programs of work and collaborate with the ICU to ensure program scope is aligned with target state to reduce risk and close identified gaps

  • Provide consistent monitoring, escalation and diligent check and challenge from conception to closure of critical milestones

  • Offer on-the-ground support to the ICU to help execute, direct and coordinate day-to-day activities of running the portfolio of transformation programs

  • Manage and prioritize projects based on business needs and identify opportunities to improve efficiencies and drive continuous improvement


Establishment and maintenance of the control framework which are required to mitigate against operational failure within the product channel.

  • Determination of all controls

  • Mapping of all controls to key controls

  • Determination of business risks and mapping of key controls required to mitigate those risks

  • Assessment of control (design and operating) effectiveness and remediation of controls that are in-effective

  • Appropriate calibration, measurement and reporting of control status

  • Periodic (mostly daily) execution of controls

Supporting the product channel to demonstrate / evidence that it is “ in control ” through:

  • Preparing the RAF (Risk Assessment Framework) for the Product Channel and discussing / agreeing content with the department head

  • Attesting to key controls on a periodic basis

  • Establishment, measurement, monitoring and reporting of key risk and performance indicators for the product channel

  • Maintenance of the department’s RCSA (Risk Control Self-Assessment)

  • Maintenance of the SII (Self- Identified Issues)

  • Maintenance meetings within the unit

  • Management and resolution of queries relating to control gaps / failures within the unit

Control Assurance Testing

  • Execution of self-inspections (inspection and countermeasure)

  • Execution of SOx testing (testing and countermeasure)

  • Execution of the RSCA controls testing.

Incident Management

  • Operational incident management

  • Management of Information leakages (Flash report, Core report, incident log and countermeasure)

  • Recording and tracking analysis near-misses

  • Root cause analysis, identification and remediation of core trends / themes

Management of Audit Profile

  • Review of open audit issues and MAP (Management Action Plans) from internal and external audit reports

  • Progress closure of open points by supporting product channel in completion of actions

  • Reporting and escalation of outstanding issues

Procedure and Policy Management

  • Unit procedure update / review

  • Exception handling request application

Execution of Internal control activities

  • EUC system

  • Support product channel in their review (and closure) of dormant accounts, staff movement and authorized signatories etc.

Internal control liaison

  • Facilitate (and sometimes chair) periodic and ad-hoc control discussions meetings with colleagues within the members to ensure control gaps are identified and closed out timeously and that there is appropriate communication and escalation within the product channel and into the central Control Assurance team.


  • 1-3 years of hands-on experience using IntelliMatch as a reconciliation tool, and 1-3 years of audit experience.

  • Good Knowledge of Reconciliation

  • Experience in operational risk analysis

  • Demonstrable stakeholder management skills

  • Demonstrable time management skills

  • Good analytical skills from an operational perspective

  • Understanding of the general Operational process flow

  • Operations product knowledge useful but not essential

  • Intermediate MS Excel and Word skills

  • Excellent communication skills (written and oral)

  • Good stakeholder management skills

  • Drive adherence to program processes, procedures, methods, and standards for program delivery and serve as a thought leader across the programs

  • Ensure all stakeholders are identified and included in scope definition activities, and communication of execution timeline and key milestones. This includes the ability to effectively work internal audit and compliance independent validation to confirm a common understanding of the artifacts and deliverables need to support related testing and validation activities

  • Facilitate cross program engagement and issue resolution

  • Monitor and track execution of Operations Internal Control Unit controls and escalate program risks impacting project delivery to the Operations Internal Control Unit management team and appropriate stakeholders; ensure mitigation strategies are developed and executed when necessary

  • Identify and drive resolution of issues, including those outside established projects of work

  • Collaborate on reviews of each program’s defined scope, target state, and success criteria to ensure it fully addresses the letter and the spirit of the regulatory feedback, broader supervisory expectations and underlying issues and root causes, and is embedded in a broader strategic vision

  • This role focused on: planning/scoping review; advisory support; IA engagement; review of change controls, RAG ratings /status reports; risks and issues; metrics; participating in Governance forums; supporting RCSA reviews and overall overseeing the QC and gap level of the regulatory hierarchy.

  • Degree/College educated or equivalent work experience

  • Excellent communication skills

  • Results driven, with a strong sense of accountability

  • A proactive, motivated approach.

  • The ability to operate with urgency and prioritize work accordingly

  • Strong decision making skills, the ability to demonstrate sound judgement

  • A structured and logical approach to work

  • Strong problem solving skills

  • A creative and innovative approach to work

  • Excellent interpersonal skills

  • The ability to manage large workloads and tight deadlines

  • Excellent attention to detail and accuracy

  • A calm approach, with the ability to perform well in a pressurized environment

  • Excellent Microsoft Office skills

The typical base pay range for this role is between $65K - $80K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.


At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute