Job Information
MUFG IT Asset Management - Hardware, AVP in Tampa, Florida
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Job Summary:
In this role you will support the complete IT asset lifecycle of hardware (end user, data center and network) and software (end user, server & database), including planning, obtaining, tracking, and disposing of physical assets. Maintain a single source of truth for inventory of all assets.
Responsibilities include overseeing software-license entitlement and physical inventory management; provisioning assets for employee onboarding and off-boarding; receiving, scanning, deploying of hardware assets and updating asset records in asset database; follow-up and management of asset research and management; and resolving exceptions and escalations.
Responsibilities:
Manage inventory and lifecycle of hardware and software assets (including dependencies), to ensure that modifications, withdrawals, and additions are correctly recorded by teams to ensure compliance with vendor contracts
Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the CMDB throughout their lifecycle
Provide scheduled key performance indicator (KPI)/metric information and standardized reporting, including compliance on current assets and trend analyses
Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
Take part in other IT Service Management (ITSM) processes, or as required, perform as a back up to maintain operational activities
Collaborate with infrastructure teams to determine trends in asset performance and maintain best practices
Qualifications:
5-6 years' experience working in IT asset management. Including minimum 3+ years' experience in hardware IT asset management and asset management software (ServiceNow, Flexera).
"Experience in a large organization with a remote workforce, preferred
"Strong knowledge of IT software and hardware methodologies, processes and procedures.
Experience working in ServiceNow including CMDB, reporting and ServiceNow's HAMPro and SAMPro modules.
Develop, maintain & continuously improve IT asset management processes and practices to ensure inventory accuracy, reduce inefficiencies and mitigate risks.
Work closely with end-point engineering, technical support, data center support, project & business teams.
Drive savings through better inventory accuracy, software license management and process improvements.
Familiarity with common IT asset management cost savings and risk mitigation strategies
One or more of the following certifications a plus: IT Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), or IT Asset Management
Experience with process improvement methodologies (e.g. Lean Six Sigma) a plus."
2+ years' experience working in highly regulated industries (i.e., banking or financial services), preferred"
"Experience working with a configuration management database (CMDB) and the specific business services that it supports
Proven ability and experience in executing strategic IT asset management processes successfully.
Experience with ServiceNow and ServiceNow HAMPro and SAMPro modules."
Education:
Bachelor's Degree in Finance, IT, Business Management or related field or an equivalent combination of formal education and experience
The typical base pay range for this role is between $107K - $134K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute