Job Information
MUFG ACH Operations Initiatives Manager in Tempe, Arizona
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Manage Operations Initiatives for ACH and EDI Support Processes.
This leader will leverage their Payment Operations experience to support and enhance the ACH/EDI Operations Initiatives department and the management of multiple related projects impacting ACH/EDI Operations technology. This VP will work closely with Product, Risk, Information Technology Development/Support teams, project teams, ACH Operations, ACH Governance and other related functions to enhance processes, technology, procedures and documentation in support of the expansion of the ACH and EDI Transmissions products for the Bank.
Responsibilities Include:
Oversee the Operations Initiatives function, which supports the onboarding, testing and maintenance of ACH and EDI Transmission services for Bank commercial clients, ensuring appropriate staffing and work is assigned and all processing deadlines/service levels are consistently met.
Engaging with cross functional partners to drive efficiencies, streamline processes and implement automation related to client onboarding, testing and maintenance for ACH and EDI Transmission setups.
Role is balanced between day-to-day operational execution, management, optimization, development of the strategic direction of the functional area, and managing projects for the ACH/EDI Operations department.
Developing, implementing and monitoring quality service standards and delivery times with clients and support units that align with target productivity levels and department goals. Provide regular reporting to senior management.
Demonstrate knowledge of - and sensitivity to - the current regulatory environment impacting ACH and EDI Transmission services, including NACHA Rules and data protection/integrity practices.
Adhere to the Bank's Risk Vision, and risk management policies and programs; recognize and proactively address risk as new projects are implemented (including the adaptation of new technologies to the department).
Communicate and collaborate with product owners, implementation teams, technology teams, bank operations and other parts of the Bank. Effectively liaise with internal business partners, including Internal/External Audit, Risk and Compliance as needed.
Overseeing, monitoring, revising and implementing policy, procedural and risk management control changes that affect functional areas of responsibilities. Promoting a high degree of awareness of risk management principles among all unit staff members.
Managing and maintaining qualified staff by selecting, training, counseling, evaluating, rewarding, and recommending promotion of subordinates.
Collaborating with ACH Operations leadership to coordinate support for daily ACH Operations execution to meet all processing deadlines, service levels and risk management objectives.
Role Attributes:
In conjunction with senior management, develops, recommends and executes business plans for area of responsibility.
Keeps abreast of new technologies and applications and their implications for assigned area.
Has overall responsibility for a department and function within the Operations function, including the design of relevant processes and concrete action plans.
Has a high degree of autonomy in making operational decisions.
Seasoned functional and People manager with extensive payments knowledge and expertise is an asset. Role is balanced between day-to-day operational execution and development of the strategic direction of the functional area.
Familiarity with NACHA Rules and EDI File Transmission protocols is an asset.
Qualifications:
Bachelor’s Degree required or demonstrated relevant work experience (5+ years).
Experienced in managing financial services Payment Operations and related control and risk management concepts.
Demonstrated ability to articulate ideas to both technical and non-technical audiences and all levels.
Experience in leading, managing, motivating and coaching teams involved in creating solutions and improving services.
Proven track record of influencing and collaborating effectively with internal and external stakeholders.
Ability to effectively communicate related policies, procedures, and guidelines.
Excellent vision projecting, planning and communication skills.
The typical base pay range for this role is between $102k– $135K depending on job-related knowledge, skills, experience and location. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.
MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute