MUFG Union Bank Bank Operations Processor in Tempe, Arizona
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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
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Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to medical and/or religious exemptions, if applicable. Should you be selected for an interview, your recruiter will provide additional information.
We're looking for an Associate Processor II to perform daily Bank operational tasks that are complex in nature. You need to demonstrate analytical capabilities, including assessing and actively mitigating risk and potential losses to the Bank. Comfort with directly contacting external customers as well as Branch personnel to resolve issues is important, as well as wanting to be a part of a team. Responsibilities: - Operational tasks as assigned, adhering to established policies, procedures, and compliance, which results in a satisfactory audit rating. - Research and resolution of client or branch issues to ensure excellent customer service. - Contact customers to collect, validate, or research information. - Support peer staff, ensuring uninterrupted completion of all daily operational tasks.
Qualifications: The right candidate will have: - Good verbal and written communication skills, including telephone etiquette - Experience handling high volume processes and working in a fast-paced environment - Ability to recognize and solve issues that could impact branch, customers or department - Willingness to work a flexible schedule - Ability to work independently and possess initiative for professional growth - Type 35-40 words per minute, PC knowledge of CICS, RUMBA RCIF and Word is preferred - Basic knowledge of Filenet system and bank documentation - High school diploma or GED
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute