MUFG Union Bank Bos Cust Serv Assoc in Tempe, Arizona
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
We're seeking a Customer Service Associate to perform daily operational tasks that are considered high risk or complex in nature. You will need to assess risk and minimize potential loss to the Bank. Responsibilities: - Assist Associates as required. - Support supervisor in meeting production goals and adhering to policy/procedures. - Research and resolve complex client or branch issues to ensure a high standard of customer service. - Contact customers to collect, validate, or research information.
The right candidate will have: - Good verbal and written communication skills - Excellent telephone techniques and etiquette - Ability to work a flexible work schedule - Type 35-40 wpm - Knowledge of CICS, RUMBA RCIF, and Microsoft Word, Filenet system, and bank documentation - High school diploma or G.E.D
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.