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MUFG Union Bank Business Continuity Risk Management/Disaster Recovery - Vice President - Hybrid- Charlotte, NC or Tempe, AZ in Tempe, Arizona

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a remote position. A member of our recruitment team will discuss location preferences with you in more detail.

Job Summary:

Reporting to the Director of Business Continuity Disaster Recovery Risk Management in the Second Line of Defense (SLoD), the Engagement Manager is responsible for both the strategic development and review and challenge over the tactical implementation of all core activities of the Business Continuity Risk Management program (and its related components) being performed at the Combined U.S. Operations (CUSO).

Major Responsibilities:

As the Second Line of Defense (SLoD) Engagement Manager to CUSO Entities, supports and manages strategic execution of the BC Program and its related components including but not limited to (Disaster Recovery, Business Continuity Planning, Crisis and Critical Incident Management, Emergency Preparedness and Third Party resiliency). Responsibilities include:

  • Performs review and challenge of FLoD for all CUSO entities as it relates to all core activities of the Business Continuity Program inclusive of gap risk measurement, mitigation strategies, and material risk identification.

  • Ensures Business Continuity Risk Management (BCRM) and the CUSO entities' roles and responsibilities, timelines, and requirements are clear.

  • Drives the socialization, adoption, consistent and appropriate. implementation, and ongoing maintenance of the BCRM framework, policies, standards, methods, etc. across many entities.

  • Provides subject matter expertise on Business Continuity Management regulatory requirements including but not limited to: Financial Services driven by various guidance and agencies e.g. FFIEC, OCC, Federal Reserve Bank, FINRA, SEC etc. and defining threats and risk scenarios in order to provide recommendations on changes or program enhancements required to address such requirements and threats.

  • Acts as a Business Continuity Management advocate towards the front-line business units ensuring business buy-in and facilitating integration of second line frameworks, policies, standards, and minimum requirements.

  • Collaborates and aids BCRM leadership in Board and senior management reporting.

  • Conducts awareness and training relating to BCRM, including new and changing policies, systems, and methodologies.

  • Assesses BCRM policy, standards and minimum requirements, as well as risk compliance relating to FLoD controls design, definition and operational procedures.

  • Provides support of Internal Audits and Regulatory Exams.

  • Ensures FLoD program compliance and maturity through KPI monitoring and performing quality assessment reviews.


  • BS in Financial Services or demonstrated equivalent experience

  • Minimum of 10 years practical Business Continuity, Disaster Recovery, and/Crisis Management experience as applied in a business and technical environment in the banking or financial industry preferred

  • Professional certification from the Disaster Recovery Institute, International or from The Business Continuity Institute (e.g. ABCP, CBCP, MBCP, MBCI, CRP and/or other Business Continuity or industry related certifications preferred

  • Demonstrated strong skills in applying Business Continuity and Disaster Recovery planning principles to various levels (staff, management and executive) of the company.

  • Demonstrated knowledge on DR best practices and regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve, NIST, COBIT, ITIL

  • Knowledge of current industry trends in DR.

  • Knowledge of Cyber Security practices for virtual environments (ex. VMWare and OpenStack).

  • Working knowledge of application assessment, application security vulnerabilities, code review methodologies, and secure coding practices.

  • Knowledge of security incident response process and methods.

  • Knowledge in the following technologies, security methods and topics: firewalls, proxy servers, load balancing, web application firewalls, vulnerability and code testing, application security, web application security, identification & authentication, cryptography, identity and access management, back-up and disaster recovery, continuity of operations, physical security, security training, host-based security techniques, and other security measures.

  • Provide technical guidance and help lead the coordination of all corporate activities related to crisis and emergency management.

  • Knowledge of Risk Management policies, methods, standards, processes, governance models, and industry standard risk analysis approaches, including third party risk management practices.

  • Demonstrated human relation skills to effectively interact with peers, subordinates, internal and external customers and vendors.

  • Demonstrated ability to influence and motivate individuals and teams.

  • Excellent interpersonal, organization, analytical, problem solving, communication, and prioritization skills

  • Advanced presentation skills and oral and written communication skills

  • Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.

  • Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Access, Visio, and PowerPoint

  • Advanced analytical skills

  • Self-starter with the ability to work independently .

  • Willingness to travel

  • May require evening or weekend work

  • Crisis situations may require longer than normal work days and weeks


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.