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MUFG Union Bank Business Systems Analyst - Hybrid (AZ) in Tempe, Arizona

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. There are flexible work from home options available. A member of our recruitment team will discuss the options with you in more detail.

Job Summary:

Analyst is expected to provide end user support for multiple risk applications (global and regional). This position requires taking necessary steps to perform issue investigation, analysis and bring resolution to complex access; data and system functional problems. For the global risk system, the analyst is expected to perform monthly data quality monitoring; ad hoc reporting along with necessary communication. Analyst is also required to work independently, be resourceful and work with team(s) across different geographical locations and departments.

Major Responsibilities:

  • Support user inquiries on missing data, incorrect data, application source information, data reflection time, access management and application function related inquiries

  • Perform initial investigation of data inquiries.

  • Identify and prioritize issues

  • Use SQL and other technical skills to investigate the possible cause using large data set

  • Communicate the findings to Head office, technology and management

  • Provide / suggest possible solution(s)

  • Take necessary steps to ensure issue is resolved in production environment

  • Keep all parties well informed at all times

  • Interface and Liaise with Line of Business (LOB), Technology, HR, Head Office - Japan, etc for data inquiries and necessary communication

  • Provide end user training on an ad hoc basis (for global application only).

  • Consult with users and vendors for needs assessment on ad hoc basis.

  • Take in charge of Data Quality Monitoring task

  • Create, maintain and adhere to Bank and departmental policies and procedures

  • Conduct data and issue analysis using various tools: Business Objects, Access, and Excel. Must document and communicate results, conclusion, opinion or suggestions as required.

  • Generate ad hoc reports using various tools and technical skills.

  • Co-ordinate/liaise amongst various stake holders (Business, Head office, Technology and Risk) for issues investigation, resolution and communication.

  • Support for change events with minimal duration and scope (e.g. policy changes, maintenance requests, logic change). Following is expected:

  • Review business requirements for completeness and accuracy

  • Work with technology to ensure accurate understanding of required changes.

  • Participate in UAT (when necessary) and regression testing

  • Track changes and provide updates to management

  • Support production implementation (production checkout)

  • Support management on ad-hoc request and initiatives as needed.

Skill Sets:

  • Minimum 2-3 years of experience working as a business or a data analyst in a large bank

  • Excellent business and data analytical skills

  • Past experience using Business Objects, Microsoft Office applications (Access and Excel) and Database Query Tools (e.g. Toad, etc.)

  • Must have a good understanding of Banking products (loans, fx, derivatives)

  • Strong organizational skills and ability to communicate effectively (written and verbal)

  • Ability to multi-task and work under pressure with minimal supervision

  • Basic understanding of data modeling, data analytics, and system design and development lifecycle

  • Experience or background in SQL, and advance reporting is a plus

  • Bachelor's degree required, advanced degree is a plus.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

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