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MUFG Business/System Analyst for ACH Payments, AVP - Hybrid (AZ) in Tempe, Arizona

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. The selected colleague will work at an MUFG office an average of two to three days per week with the remainder worked remotely.


In this role you will serve as a bridge between ACH technology teams and the business, and focus on analyzing, documenting, and validating business needs in relation to ACH system functionality. You will have a experienced understanding of the financial industry, the products, the risks and how to comply with the corporate and regulatory agencies. You will grow in understanding of the ACH technical support. You will understand your role in compliance with regulatory provisions. Responsibilities include translating business needs into functional system requirements; mapping existing ACH system capabilities to business requirements; understanding current and future state system functionality and how the business leverages technology and key data points to meet its needs; and as needed, supporting strategy definition, defining goals and requirements for programs and projects, and supporting continuous improvement in technology and processes.

You will develop, and support of a wide variety of the bank's ACH division-specific systems and processes; coordinate and test business unit efforts required for project implementation and tasks to ensure business unit satisfaction; perform system administrative, configuration, and reporting functions in the ACH division; run database queries or create reports in support of management information needs; formulate and define moderately complex system scope and objectives through research and fact-finding combined with an understanding of the applicable ACH business systems and industry requirements; perform less complex projects to assess business needs and recommend technical solutions; provide technical guidance to colleagues; work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors.


  • Participate in the analysis of client needs

  • Advise clients in the choice of functionalities

  • Support clients in validating and understanding the analysis

  • Communicate client requirements in functional specifications to the development team

  • Participate in quality control and ensure the integrity of information

  • Participate in the implementation of the solution

  • Document the different solutions implemented (business rules, flow rules, schematics, user documentation, etc.)

  • Train and support clients in the use of the solution

  • Align with the project delivery life cycle, completing required outputs as assigned

Skills & Experiences:

  • Experience with SQL and other data profiling tools and techniques

  • Excellent analytical and problem-solving skills.

  • Experience with Office 365 and collaboration tools

  • Experience with project tracking tool.

  • Experience working closely with business teams to understand requirements.

  • Experience working in a systematic project management delivery process

  • Experience in PEP+ required

  • Minimum of 10-12 years' experience in the banking or finance industries required

  • AAP certification desired but not required.

  • Minimum of 10-12 years' experience as Business Analyst

  • Strong written and verbal communication skills

  • Ability to multi-task and be flexible

  • Ability to work independently or within a team for problem resolution

  • Detail-orientation

  • Ability to interface effectively with all levels of the organization

  • Ability to express complex technical concepts in business terms

  • College graduate or equivalent

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.


At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute