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MUFG Union Bank Cloud Operations Engineering & Technical Lead in Tempe, Arizona


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 14,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Cloud Operations Engineering & Technical Lead

Job Summary:

Within an Agile methodology, able to plan tactical and strategic EPICs and Sprints, jointly with the Product Owner of Operations Engineering, to lead Sprint Goals across the Operations Engineering Teams (combination of dedicated operational capability SME’s and actual process owner groups). These goals are usually set by new AWS services or operating landscape improvements, introduced by the AWS Infrastructure and/or Security Engineering teams and require to be “Operationalized” by the Operations Engineering team. The Operations Engineering Technical Lead would also play a key role in the operational procedures, standards and guidelines surrounding key IT Service Management disciplines within the MUFG AWS landscape, including:

  • Release & Deployment Management

  • AWS Resource Provisioning & Service Catalog

  • OS Patching and Configuration Management

  • Event Management, Monitoring & Logging

  • Backup/Restore & Disaster Recovery Provisions


To support Low/Moderate Risk Application migrations to the AWS Cloud, MUFG has integrated well defined tools and processes found within their on-premise Data Centers (i.e. SCCM for Patch Management, TFS/Jenkins/Puppet for Release & Deployment, etc.). As our cloud maturity evolves, we are looking for this candidate to assist with Changing the Thinking” to more of an AWS native set of process and procedures as we move toward High Risk Application migration planning. Again, working hand in hand with our AWS Engineering teams, develop and deploy sound operational support areas of:

  • Application Release Testing and Promotion along with Infrastructure as Code” Disciplines

  • AWS Resource Provisioning integration with AWS Service Catalog and Service Now

  • Configuration & Event Management for Auto-Scaling, API Gateway and other key Services

  • Design High Availability and Disaster Recovery capabilities across multiple AZ’s and Regions


  • Experience communicating cross-functionally and across management levels

  • Project management skills

  • Bachelor’s Degree in Computer Science, Information Systems or Engineering related fields or equivalent work experience

  • Experience managing teams in a high-pressure IT environment

  • Proven skills in leadership development and team building

  • Proven ability to manage complex tasks

  • Strong analytical skills

  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audience

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Technology

Primary Location: ARIZONA-Tempe

Shift Day

Req ID: 10037308-WD