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MUFG Union Bank Employee Relations (ER) Operations Consultant, Associate/AVP in Tempe, Arizona


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

As an Employee Relations (ER) Operations Consultant, you will analyze and leverage employee relations data to achieve business objectives, manage risk, optimize ER case management, understand employee performance, evaluate employee engagement and improve workplace culture.

The ER Operations Consultant will contribute by analyzing data to detect and interpret patterns and findings and produce reports and make recommendations to address HR issues and gaps in employee relations policies and processes.

How you'll make an impact:

  • Provide day-to-day operational support to the Employee Relations team.

  • Review Employee Relations data for alignment with processes and procedures to identify opportunities for improvement and make recommendations to remediate issues.

  • Manage the case management data with an emphasis on sales practices activity, including associated analysis of data, developing summaries, and presenting to senior management.

  • Serve as a strategic advisor to senior management advising on case management data with an emphasis on sales practices activity and trends.

  • Collaborate with internal team to communicate trends related to case management data with an emphasis on sales practices activity.

  • Provide written analysis and interpretation of results.

  • Maintain Employee Relations records while also maintaining a close understanding of business risks and opportunities.

  • Responsible for monthly and quarterly reporting related to case management data with an emphasis on sales practices activity.

  • Support special projects and business needs by constructing appropriate analysis.

  • Maintain confidentiality and sensitivity of all data.


What you'll bring to the team:

You will have an uncompromising desire to succeed and make a difference wherever your professional and personal path takes you. Typically, a Bachelor's degree in HR, Business Administration, or a related field, and 3 years of Employee Relations experience will be key components of your past successes. Above all, you're an extraordinary colleague who values accountability, integrity, teamwork and creativity.

Other key qualifications include:

  • Ability to synthesize multiple pieces of information and apply key takeaways

  • Solid written and verbal communication skills

  • Strong interpersonal skills

  • Self-starter who can operate with minimal direction, take initiative and demonstrate resourcefulness in problem solving

  • Natural curiosity to problem solve

  • Working knowledge of Microsoft Office and HRIS systems

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Human Resources

Primary Location: ARIZONA-Tempe

Schedule Full Time

Shift Day

Req ID: 10029880-WD