MUFG Union Bank Jobs

Mobile mufg Logo

Job Information

MUFG Union Bank Mortgage Direct Consultant, Assistant Vice President - Tempe in Tempe, Arizona


Are you passionate about creating an exceptional client experience?

Discover your opportunity with Union Bank, a division of the Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. At Union Bank, we care about the details that matter most to our clients. We have our clients’ best interest in mind, drawing on more than 150 years of experience to understand their distinct needs and tailor our solutions. We’re part of 180,000 colleagues around the globe striving to be the world’s most trusted financial group. Trust starts with a culture of putting people first and empowering you to achieve your potential. Join Union Bank, where being inspired is expected and creating results is rewarded.

Job Summary:

As a Mortgage Direct Consultant, you are responsible for originating mortgage loans within the Loan Advisory Center. Do you have a dynamic phone presence? You will apply a consultative selling approach while completing loan interviews over the phone with bank clients, referral leads and prospects. This will ensure success in matching Union Bank's mortgage products to the individual needs of our clients every single day. Responsible for completing comprehensive loan application packages and submitting them to your processing partner. This role will respond to inbound calls generated by marketing, advertising and other sources to sell and originate mortgage loans. Responsible for making outbound sales calls for retention and acquisition purposes. Nurture and cultivate referral relationships with your Bank branch partners that will positively impact loan production. Does this describe you? Let's partner together.

Major Responsibilities:

  • Consultative selling of mortgage loan products including figuring out needs and matching product benefits, taking applications and gaining referral business.

  • Complete and submit, high-quality comprehensive loan packages to processing and handle pipeline.

  • Activities include proper and timely completion of required disclosures, collecting appropriate fees and customer follow-up for conditions and status.

  • Ensure compliance with all bank and regulatory requirements and guidelines including Fair Lending and Community Reinvestment Act objectives.

  • Meetings, training and other duties as assigned.



  • Do you possess 2-3 years of documented ability to meet or exceed sales goals?

  • Sales expertise within mortgage lending.

  • Your experience working in a call center will be significant to your success.

  • Your strong interpersonal and time management skills will assist you in this dynamic environment.

  • Are you a self-starter with a strong dream to achieve individual and team goals?

This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Consumer Banking

Primary Location: ARIZONA-Tempe

Schedule Full Time

Shift Day

Req ID: 10033644-WD