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MUFG Process Management Analyst, Associate Vice President in Tempe, Arizona

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. The selected colleague will work at an MUFG office or client sites up to four days per week and work remotely the remaining day(s). A member of our Talent Acquisition team will provide more details.


This role will support the work of the Process Management Manager and work on a team charged with fundamentally transforming the organization by moving the bank to a customer-centric, process managed organization. This Associate/Assistant Vice President will be aligned to a Process Management Manager to partner with the business and SMEs to ascertain and document information about the processes, measurement systems and controls.

Major Responsibilities:

Support a Process Management Director or Manager in the paradigm shift from an internal, functional focus to a customer-centric, process orientation

Use the Process Excellence and Lean Six Sigma method, tools and templates to document the current state delivery model, processes, metrics and support the work toward a target state solution

Support the Process Management Director or Manager and assist in identifying and prioritizing the critical opportunities (projects) to drive out the optimal service delivery model

Work on a process team to focus on business performance that constantly strives to eliminate waste, integrate duplicative processes, and improve customer satisfaction by aligning the business resources in order to execute and implement the business’s future state high performance business model

Work on a process team to develop and build a customer-centric, process measurement system

Skills & Experience:

BS Engineering or Business Administration (preferred)

5 or more years professional work experience. Preferably with experience on a re-engineering initiative in the financial services industry

Proven track record of achieving performance goals

Six Sigma certification required (minimum Green Belt)

Ability to effectively partner with the business and a process team to drive out change and achieve business goals

Ability to learn what is needed to achieve results

Ability to work effectively on a high-performing team

Ability to communicate effectively (written and verbal)

Analytical and process skills

Highly proficient in Microsoft Office Suite and ideally in Visio

Resiliency and ability to adapt in a dynamic environment

The typical base pay range for this role is between $100K - $125K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.


At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute