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MUFG Union Bank Program Testing Lead, Vice President - Hybrid AZ or NC in Tempe, Arizona

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. The selected colleague will work at an MUFG office an average of two to three days per week with the remainder worked remotely.

Program testing Lead is responsible for overseeing Horizontal Control Program as the First Line of Defense to monitor Business Unit Performance in accordance with Policies, and Program by:

  • Collaborate with business units to establish assurance test evidence requirements

  • Oversee the development and execution of test plans

  • Create quality metrics to drive improvements in development, quality, operations, and system efficiency

  • Facilitate periodic calibration sessions with Business Units to review results

  • Design trend analysis and reporting to present to senior leadership

  • Monitors key performance indicators


  • Perform a periodic risk assessment in conjunction with business unit management, considering the likelihood and impact of potential internal and external fraud.

  • Develop metrics, key performance indicators, and reports summarizing risks and trends for review by Bank management and Committee.

  • Develop, implement and maintain enterprise policies and procedures to mitigate risk while ensuring an appropriate balance between risk management and customer experience.

  • Collaborate with business unit management to establish risk management protocols, detective and preventive controls, and to assess the effectiveness of controls for risks.

  • Manage horizontal programs covering a range of areas

  • Communicate program plans, status, risks and mitigation strategies to key cross-functional stakeholders.

  • Provide transparency into fraud risk patterns and control weaknesses

  • Experience in control testing techniques and documentation

Knowledge, Skills And Other Qualifications Required

  • 5-7 years' experience in operational risk management, internal audit, management consulting or related field, including 3 years work related to risk management

  • Strong knowledge of operational risk management, regulatory requirements and industry practices

  • Strong knowledge in ORM Programs including (but not limited to): RCSA, Loss data, Scenario Analysis, KRM/KRI and Issue Management

  • Understanding of banking regulatory agency expectation/requirements on operational risk management

  • Strong ability to analyze data and trends and prepare meaningful reports

  • Demonstrated ability to manage workloads and prioritize deliverables

  • Strong written and verbal communication skills

  • Strong oral / written communication skills. Comfortable presenting the results of the assessment to the Business Lines management and provide independent challenges when different view exists

  • Good interpersonal skills to build and manage relationships with Business Lines as well as various second line of defense groups

  • Strong work commitment and works well in a fast-paced and dynamic environment

Education/Training Required

  • Bachelor's Degree in business, technology, engineering or a related field.

  • Effectively communicate in English, in both written and oral forms.

  • Effective communicator and collaborator across all functions with ability to resolve all situations in a professional manner.

  • Strong leadership and executive presence.

  • Proficiency with Microsoft Office Suite

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.


At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

  • Client Centric

  • People Focused

  • Listen Up. Speak Up.

  • Innovate & Simplify

  • Own & Execute