MUFG Union Bank Jobs

Mobile mufg Logo

Job Information

MUFG Union Bank Return Items Specialist in Tempe, Arizona


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 14,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

Depending on the shift worked, and under general supervision, perform the functions related to return item processing or return item customer service.

Major Responsibilities:


  • Process all incoming and outgoing return items, including item verification, capture, input, and sorting.

  • Balance all items and prepare cash letters.

  • Account for all incoming cash letters and prepare the items for capture into the system.

  • Interpret the endorsement on all items to ensure the Bank is the bank of first deposit and accurately input depositing account information into the system.


  • Analyze information to determine the depositing account and advise the Bank offices and correspondent banks of the notification via input through a CRT Broadcast system.

  • Provide information from return deposited items to the depositing customers for all bank offices.

  • Respond to inquiries from customers and bank offices regarding the routing and disposition of return items.

  • Verify that return checks are charged to the correct depositor and match items to the appropriate advice for mailing to the customer.

  • Use a personal computer to print large item notifications.

  • May perform other duties as assigned.


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud please work to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Operations

Primary Location: ARIZONA-Tempe

Schedule Full Time

Shift Day

Req ID: 10037810-WD