MUFG Union Bank Jobs

Mobile mufg Logo

Job Information

MUFG Union Bank Risk and Controls Governance & Oversight, Vice President in Tempe, Arizona


Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group.

Job Summary:

Reporting to the Head of the Issue Management Group (IMG), within the Central Risk & Controls Office (CRCO), the Issue Management and Controls Manager is responsible for supporting CRCO Directors and all lines of defense to ensure successful remediation of issues with effective and sustainable controls and solutions to mitigate risk and close control deficiencies across MUFG in the U.S. (“the enterprise”). Additionally, the Issue Management and Controls Manager monitors issue remediation plans for complex issues considering cross-function and cross-entity dependencies, and ensures issues are being managed effectively. The Issue Management and Controls Manager is responsible for ensuring completeness and accuracy of issue data in the system of record for an assigned portfolio of issues, ensuring compliance with Open Issue Management Policy and Procedure, for providing subject matter expertise on internal controls to first line management and staff where required, and for general support to CRCO management as required.

Major Responsibilities:

  • Participate in and minute critical meetings during the end-to-end issue management process which include all Lines of Defense (LoD) and the Regulatory Affairs Office (RAO) ensuring compliance with Open Issue Management Policy and Central Risk and Controls Office Procedure

  • Support the Issue Management Group Directors, front line and support units (Business Units or BUs) and legal entity leaders and risk and control teams throughout the Issue Management Life cycle during issue remediation to ensure:

  • Target dates agreed for closure are reasonable and include consideration of execution complexity, dependencies, resource availability and time required for review and challenge and validation of effectiveness and sustainability

  • Effective review and challenge by occurs for proposed new or changed design of internal controls, policies or frameworks before implemented

  • Validation of operational effectiveness and sustainability occurs prior to submission to the originating source of the issue for final validation, or to the TLOD for Regulator identified issues

  • Perform reviews and verification of issues management documentation which varies based on the impact rating of the issue, to validate compliance with Open Issue Management Policy and Procedure

  • Participate in meetings and document results for validation and challenge of issue remediation status report ratings (e.g.: Red, Amber, Green or “RAG”)) against defined criteria and ensure “Go-to-Green” plans are rigorously defined for all issues with a non-green RAG status

  • Ensure the system of record for an assigned portfolio of issues, has complete and accurate data required to generate transparent and accurate reporting on the status of all issues.

  • Review documentation of execution risks and issues associated with the remediation of issues to ensure they are clear and are escalated to the appropriate management or oversight committee

  • Facilitate meetings with management and staff involved in issue management across all Lines of Defense to ensure timely and effective remediation of issues and to gain agreement on critical decisions or matters related to remediation plans and escalation to executive management

  • Support the CRCO management with preparation of materials for regularly and ad-hoc management meetings related to the remediation of issues including with senior management and oversight committees as required

  • Provide subject matter expertise to the FLOD, where needed, on design and implementation of effective internal controls


  • A BA/BS degree from a 4-year college

  • 5-7 years of experience in a Bank Line of Business, Finance or Risk Management with direct experience in Internal Controls deficiency or issue remediation

  • Banking industry experience and knowledge of banking organization, operations and technology

  • Experience or involvement in programs or large projects with specific experience in any or all of the following:

  • Technology systems implementations or conversions

  • Process re-design and/or development of governance frameworks, committees, policies etc.

  • Fast turnaround, tight timelines, and/or crisis management environments

  • Knowledge of risk management and internal controls frameworks

  • Experience in remediating regulatory issues preferred, but not required

  • Strong proficiency in MS Office including Project and Power Point is essential

  • Experience and working knowledge of Open Pages is preferred, but not required

  • MBA, CPA, and/or PMP certification preferred but not required

  • Big 4 or top tier management consulting experience preferred but not required

  • Ability to communicate professionally and effectively (both written and oral) to all staff levels

  • Critical thinking, analytical and problem solving skills and attention to detail

  • Ability to quickly establish rapport, credibility, trust, and respect, and be viewed as a team player

  • Ability and experience leading meetings, by phone, in person, web-x, etc.

  • Strong presentation skills with the ability to present to large groups and to executive management

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Job: Risk & Compliance

Primary Location: ARIZONA-Tempe

Schedule Full Time

Shift Day

Req ID: 10028645-WD